Installation and Setup Guide
Table Of Contents
- VMware Horizon Client for iOS Installation and Setup Guide
- Contents
- VMware Horizon Client for iOS Installation and Setup Guide
- Setup and Installation
- System Requirements
- Preparing Connection Server for Horizon Client
- Installing Horizon Client
- Using Embedded RSA SecurID Software Tokens
- Configure Smart Card Authentication
- Create a Virtual Smart Card
- Manage a Virtual Smart Card
- Configure Advanced TLS/SSL Options
- Configure VMware Blast Options
- Configure the Horizon Client Default View
- Horizon Client Data Collected by VMware
- Using URIs to Configure Horizon Client
- Managing Remote Desktop and Application Connections
- Setting the Certificate Checking Mode in Horizon Client
- Connect to a Remote Desktop or Application
- Manage Saved Servers
- Select a Favorite Remote Desktop or Application
- Disconnecting From a Remote Desktop or Application
- Log Off From a Remote Desktop
- Manage Desktop and Application Shortcuts
- Using 3D Touch with Horizon Client
- Using Spotlight Search with Horizon Client
- Using Split View and Slide Over with Horizon Client
- Using the iPad Split Keyboard with Horizon Client
- Using Drag and Drop with Shortcuts and URIs
- Using the Horizon Client Widget
- Using a Microsoft Windows Desktop or Application
- Feature Support Matrix for iOS
- Using the Unity Touch Sidebar with a Remote Desktop
- Using the Unity Touch Sidebar with a Remote Application
- Horizon Client Tools on a Mobile Device
- Gestures
- Using Native Operating System Gestures with Touch Redirection
- Screen Resolutions and Using External Displays
- External Keyboards and Input Devices
- Using the Real-Time Audio-Video Feature for Microphones
- Configure Horizon Client to Support Reversed Mouse Buttons
- Copying and Pasting Text and Images
- Dragging and Dropping Text and Images
- Saving Documents in a Published Application
- Multitasking
- Suppress the Cellular Data Warning Message
- PCoIP Client-Side Image Cache
- Internationalization
- Troubleshooting Horizon Client
- Restart a Remote Desktop
- Reset a Remote Desktop or Remote Applications
- Collecting and Sending Logging Information to VMware
- Report Horizon Client Crash Data to VMware
- Horizon Client Stops Responding or the Remote Desktop Freezes
- Problem Establishing a Connection When Using a Proxy
- Connecting to a Server in Workspace ONE Mode
2 If you are not connected to a remote desktop or application, perform these steps:
a Tap Settings at the bottom of the Horizon Client window to open the Settings window.
b Tap Log Collection on the Settings window.
c Tap to toggle the Logging option to on.
After log collection is enabled, Horizon Client generates several log files. When Horizon Client quits
unexpectedly or is exited and relaunched, the log files are merged and compressed into a single GZ file.
If you choose to send the log, Horizon Client attaches the GZ file to an email message.
If you switch from a running desktop to settings, enable log collection, and switch back to the desktop,
you must reconnect to the desktop to collect a complete log file.
Manually Retrieve and Send Horizon Client Log Files
When Horizon Client log collection is enabled on your device, you can manually retrieve and send log
files at any time.
This procedure shows you how to retrieve and send log files through Horizon Client. If the device is
connected to a PC or Mac, you can also use iTunes to retrieve log files.
Prerequisites
n
Verify that an email account is configured on the device. Horizon Client sends log files from this email
account.
n
Enable Horizon Client log collection. See Enable Horizon Client Log Collection.
Procedure
1 In Horizon Client, tap the email icon at the top of the window.
2 Type the address of the email recipient in the To: line and click Send to send the message.
The email account configured on your device appears in the From: line.
The existing GZ log file is attached to the message. Horizon Client saves a maximum of five GZ log
files. It deletes the oldest files when the GZ log file count is greater then five.
Disable Horizon Client Log Collection
Because log collection affects the performance of Horizon Client, disable log collection if you are not
troubleshooting a problem.
Procedure
1 If you are already connected to a remote desktop or application, perform these steps.
a Tap to expand the Horizon Client Tools radial menu icon and tap the Settings (gear) icon to open
the Settings window.
b Tap Log Collection on the Settings window.
VMware Horizon Client for iOS Installation and Setup Guide
VMware, Inc. 62