Installation and Setup Guide

Table Of Contents
Horizon administrators can configure copy and paste behavior by setting group policies that pertain to
Horizon Agent, including changing the clipboard size. The default clipboard size is 1 MB. The clipboard
can accommodate up to 16 MB of data. Depending on the Horizon server and agent version,
administrators might also use group policies to restrict clipboard formats during copy and paste
operations, or use Smart Policies. For information, see the Configuring Remote Desktop Features in
Horizon 7 document.
If the text and RTF data together use less than maximum clipboard size, the formatted text is pasted.
Often the RTF data cannot be truncated, so that if the text and formatting use more than the maximum
clipboard size amount, the RTF data is discarded, and plain text is pasted. If you are unable to paste all
the formatted text you selected in one operation, you might need to copy and paste smaller amounts in
each operation.
You might not be able to copy and paste a certain image, even though it does not exceed the clipboard
size. This problem occurs when Horizon Client converts the image to PNG format and the PNG image
exceeds the clipboard size. Horizon Client converts all images to PNG format during the copy and paste
operation.
Dragging and Dropping Text and Images
You can drag and drop text and images from the client device to a published application or an open
application in a remote desktop.
For example, you can drag text from Safari on the iPad and drop it into the WordPad application in a
remote desktop. Both plain text and Rich Text Format (RTF) text are supported.
Horizon administrators can configure drag and drop behavior by setting group policies that pertain to
Horizon Agent, including changing the clipboard size. The default clipboard size is 1 MB. The clipboard
can accommodate up to 16 MB of data. Depending on the Horizon server and agent version,
administrators might also be able to use group policies to restrict clipboard formats during drag and drop
operations, or use Smart Policies. For information, see the Configuring Remote Desktop Features in
Horizon 7 document.
This feature has the following limitations.
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You cannot drag and drop multiple images at the same time. You must drag and drop each image
separately.
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You cannot drag and drop text and images at the same time. You must drag and drop text and
images separately.
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You might not be able to drag and drop a certain image, even though it does not exceed the clipboard
size. This problem occurs when Horizon Client converts the image to PNG format and the PNG
image exceeds the clipboard size. Horizon Client converts all images to PNG format during the drag
and drop operation.
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You cannot drag and drop text and images from a remote desktop or published application to the
client device.
This feature requires an iPad that is running iOS 11 or later.
VMware Horizon Client for iOS Installation and Setup Guide
VMware, Inc. 56