Installation and Setup Guide

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Monitors can be placed side by side, stacked two by two, or vertically stacked only if you are using two
monitors and the total height is less than 4096 pixels.
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To use the selective multiple-monitor feature, you must use the VMware Blast display protocol or the
PCoIP display protocol. For more information, see “Select Specic Monitors in a Multiple-Monitor
Setup,” on page 89.
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To use the 3D rendering feature, you must use the VMware Blast display protocol or the PCoIP display
protocol. You can use up to two monitors, with a resolution of up to 1920 X 1200. For a resolution of 4K
(3840 X 2160), only one monitor is supported.
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If you use instant clone desktops pools, the maximum number of monitors that you can use to display a
remote desktop is two, with a resolution of up to 2560 X 1600.
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With the VMware Blast display protocol or the PCoIP display protocol, a remote desktop screen
resolution of 4K (3840 x 2160) is supported. The number of 4K displays that are supported depends on
the hardware version of the desktop virtual machine and the Windows version.
Hardware Version Windows Version
Number of 4K Displays
Supported
10 (ESXi 5.5.x compatible) 7, 8, 8.x, 10 1
11 (ESXi 6.0 compatible) 7 (3D rendering feature disabled and Windows Aero
disabled)
3
11 7 (3D rendering feature enabled) 1
11 8, 8.x, 10 1
The remote desktop must have View Agent 6.2 or later, or Horizon Agent 7.0 or later, installed. For best
performance, the virtual machine should have at least 2 GB of RAM and 2 vCPUs. This feature might
require good network conditions, such as a bandwidth of 1000 Mbps with low network latency and a
low package loss rate.
N When the remote desktop screen resolution is set to 3840 x 2160 (4K), items on the screen might
appear smaller, and you might not be able to use the Screen Resolution dialog box in the remote
desktop to make text and other items larger. In this scenario, you can set the client machine's DPI to the
proper seing and enable the DPI Synchronization feature to redirect the client machine's DPI seing to
the remote desktop.
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If you use Microsoft RDP 7, the maximum number of monitors that you can use to display a remote
desktop is 16.
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If you use Microsoft RDP display protocol, you must have Microsoft Remote Desktop Connection
(RDC) 6.0 or later installed in the remote desktop.
Select Specific Monitors in a Multiple-Monitor Setup
You can use the selective multiple-monitor feature to select the monitors on which to display a remote
desktop window. For example, if you have three monitors, you can specify that the remote desktop window
appears on only two of those monitors. By default, a remote desktop window appears on all monitors in a
multiple-monitor setup.
You can select up to four adjacent monitors. The monitors can be side by side, stacked two by two, or
stacked vertically. A maximum of two monitors can be stacked vertically.
This feature is not supported for remote applications.
Procedure
1 Start Horizon Client and log in to a server.
2 In the desktop and application selection window, right-click the remote desktop and select .
Chapter 5 Working in a Remote Desktop or Application
VMware, Inc. 89