User manual

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Reset a Remote Desktop or Remote Applications

You might need to reset a remote desktop if the desktop operating system stops responding and restarting

the remote desktop does not solve the problem. Reseing remote applications quits all open applications.

Reseing a remote desktop is the equivalent of pressing the Reset buon on a physical PC to force the PC to

restart. Any les that are open on the remote desktop are closed and are not saved.

Reseing remote applications is the equivalent of quiing the applications without saving any unsaved

data. All open remote applications are closed, even applications that come from dierent RDS server farms.

You can reset a remote desktop only if a Horizon administrator has enabled the desktop reset feature for the

desktop.

Procedure

Use the Reset command.

Option Action

Reset a remote desktop from within

the desktop

Select Connection > Reset from the menu bar.

Reset a remote desktop from the

desktop and application selection

window

Select the remote desktop and select Connection > Reset from the menu

bar.

Reset remote applications from the

desktop and application selection

window

Click the  buon (gear icon) in the upper right corner of the

window, select Applications in the left pane, click Reset, and click

Continue.

When you reset a remote desktop, the operating system in the remote desktop reboots and Horizon Client

disconnects and logs o from the desktop. When you reset remote applications, the applications quit.

What to do next

Wait an appropriate amount of time for system startup before aempting to reconnect to the remote desktop

or application.

Uninstall Horizon Client for Linux

You can sometimes resolve problems with Horizon Client by uninstalling and reinstalling the

Horizon Client application.

The method you use for uninstalling Horizon Client for Linux depends on the version and the method you

used for installing the client software.

Prerequisites

Verify that you have root access on the Linux client system.

Procedure

If you have Horizon Client 3.1 or earlier, or if you installed the client from the Ubuntu Software Center,

select Applications > Ubuntu Software Center, and in the Installed Software section, select vmware-

view-client and click Remove.

VMware Horizon Client for Linux User Guide

28 VMware, Inc.