User manual

Cause
Unlike Windows Internet Explorer, the client device does not have an Internet option to bypass the proxy
for local addresses. When an HTTP proxy is used for browsing external addresses, and you try to connect to
Connection Server using an internal address, you might see the error message Could not establish
connection.
Solution
u
Remove the proxy seings so that the device no longer uses a proxy.
Connecting to a Server in Workspace ONE Mode
If you cannot connect to a server directly through Horizon Client, or if your desktop and application
entitlements are not visible in Horizon Client, Workspace ONE mode might be enabled on the server.
Problem
n
When you try to connect to the server directly through Horizon Client, Horizon Client redirects you to
the Workspace ONE portal.
n
When you open a desktop or application through a URI or shortcut, or when you open a local le
through le association, the request redirects you to the Workspace ONE portal for authentication.
n
After you open a desktop or application through Workspace ONE and Horizon Client starts, you cannot
see or open other entitled remote desktops or applications in Horizon Client.
Cause
Beginning with Horizon 7 version 7.2, a Horizon administrator can enable Workspace ONE mode on a
Connection Server instance. This behavior is normal when Workspace ONE mode is enabled on a
Connection Server instance.
Solution
Use Workspace ONE to connect to a Workspace ONE enabled server and access your remote desktops and
applications.
VMware Horizon Client for iOS User Guide
40 VMware, Inc.