User manual

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The USB device appears in the desktop. A USB device might take up to 20 seconds to appear in the desktop.
The rst time you connect the device to the desktop you might be prompted to install drivers.
If the USB device does not appear in the desktop after several minutes, disconnect and reconnect the device
to the client computer.
What to do next
If you have problems with USB redirection, see the topic about troubleshooting USB redirection problems in
the Conguring Remote Desktop Features in Horizon 7 document.
Configure Clients to Reconnect When USB Devices Restart
If you do not congure Horizon Client to automatically connect USB devices to your remote desktop, you
can still congure Horizon Client to reconnect to specic devices that occasionally restart. Otherwise, when
a device restarts during an upgrade, the device will connect to the local system rather than to the remote
desktop.
If you plan to aach a USB device such as a smart phone or tablet, which is automatically restarted during
operating system upgrades, you can set Horizon Client to reconnect that specic device to the remote
desktop. To perform this task, you edit a conguration le on the client.
If you use the Automatically Connect When Inserted option in Horizon Client, all devices that you plug in
to the client system get redirected to the remote desktop. If you do not want all devices to be connected, use
the following procedure to congure Horizon Client so that only certain USB devices get automatically
reconnected.
Prerequisites
Determine the hexadecimal format of the vendor ID (VID) and product ID (PID) of the device. For
instructions see the VMware KB article at hp://kb.vmware.com/kb/1011600.
Procedure
1 Use a text editor to open the config.ini le on the client.
OS Version File Path
Windows 7, 8.x, or Windows 10
C:\ProgramData\VMware\VMware USB Arbitration
Service\config.ini
Windows XP
C:\Documents and Settings\All Users\Application
Data\VMware\VMware USB Arbitration Service\config.ini
2 Set the slow-reconnect property for the specic device or devices.
usb.quirks.device0 = "vid:pid slow-reconnect"
Here, vid:pid represent the vendor ID and product ID, in hexadecimal format, for the device. For
example, the following lines set this property for two USB devices:
usb.quirks.device0 = "0x0529:0x0001 slow-reconnect"
usb.quirks.device1 = "0x0601:0x0009 slow-reconnect"
Specify the usb.quirks.deviceN device properties in order, starting from 0. For example, if the line
usb.quirks.device0 is followed by a line with usb.quirks.device2 rather than usb.quirks.device1,
only the rst line is read.
When devices such as smart phones and tablets undergo a rmware or operating system upgrade, the
upgrade will succeed because the device will restart and connect to the remote desktop that manages it.
Using VMware Horizon Client for Windows
92 VMware, Inc.