User manual

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USB devices that do not appear in the menu, but are available in a remote desktop, include human
interface devices such as keyboards and pointing devices. The remote desktop and the local computer
use these devices at the same time. Interaction with these devices can sometimes be slow because of
network latency.
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Large USB disk drives can take several minutes to appear in the desktop.
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Some USB devices require specic drivers. If a required driver is not already installed on a remote
desktop, you might be prompted to install it when you connect the USB device to the remote desktop.
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If you plan to aach USB devices that use MTP drivers, such as Android-based Samsung smart phones
and tablets, congure Horizon Client so that it automatically connects USB devices to your remote
desktop. Otherwise, if you try to manually redirect the USB device by using a menu item, the device is
not redirected unless you unplug the device and then plug it in again.
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Do not connect to scanners by using the Connect USB Device menu. To use a scanner device, use the
scanner redirection feature. This feature is available for Horizon Client when used with View Agent
6.0.2 or later or Horizon Agent 7.0 or later. See “Using Scanners,” on page 99.
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Webcams are not supported for USB redirection using the Connect USB Device menu. To use a
webcam or audio input device, you must use the Real-Time Audio-Video feature. This feature is
available when used with View 5.2 Feature Pack 2 or a later release. See “Using the Real-Time Audio-
Video Feature for Webcams and Microphones,” on page 93.
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The redirection of USB audio devices depends on the state of the network and is not reliable. Some
devices require a high data throughput even when they are idle. If you have the Real-Time Audio-
Video feature, included with View 5.2 Feature Pack 2 or a later release, audio input and output devices
work well using that feature, and you do not need to use USB redirection for those devices.
You can connect USB devices to a remote desktop either manually or automatically.
N Do not redirect USB devices such as USB Ethernet devices and touch screen devices to the remote
desktop. If you redirect a USB Ethernet device, your client system loses network connectivity. If you redirect
a touch screen device, the remote desktop receives touch input but not keyboard input. If you have set your
virtual desktop to autoconnect USB devices, you can congure a policy to exclude specic devices.
I This procedure tells how to use a VMware Horizon Client menu item to congure
autoconnecting USB devices to a remote desktop. You can also congure autoconnecting by using the
Horizon Client command-line interface or by creating a group policy.
For more information about the command-line interface, see “Running Horizon Client from the Command
Line,” on page 61. For more information about creating group policies, see the Conguring Remote Desktop
Features in Horizon 7 document.
Prerequisites
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To use USB devices with a remote desktop, a Horizon administrator must enable the USB feature for the
remote desktop.
This task includes installing the USB Redirection component of the agent, and can include seing
policies regarding USB redirection. For more information, see the Conguring Remote Desktop Features in
Horizon 7 document.
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When Horizon Client was installed, the USB Redirection component must have been installed. If you
did not include this component in the installation, uninstall the client and run the installer again to
include the USB Redirection component.
Using VMware Horizon Client for Windows
90 VMware, Inc.