User manual

Table Of Contents
You can reset a remote desktop only if a Horizon administrator has enabled the desktop reset feature for the
desktop.
For information about enabling the desktop reset feature, see the Seing Up Virtual Desktops in Horizon 7 or
Seing Up Published Desktops and Applications in Horizon 7 document.
Procedure
u
Use the Reset command.
Option Action
Reset a remote desktop from within
the desktop
Select Connection > Reset from the menu bar.
Reset a remote desktop from the
desktop and application selection
window
Select the remote desktop and select Connection > Reset from the menu
bar.
Reset remote applications from the
desktop and application selection
window
Click the  buon (gear icon) in the upper right corner of the
window, select Applications in the left pane, click Reset, and click
Continue.
When you reset a remote desktop, the operating system in the remote desktop reboots and Horizon Client
disconnects and logs o from the desktop. When you reset remote applications, the applications quit.
What to do next
Wait an appropriate amount of time for system startup before aempting to reconnect to the remote desktop
or application.
Uninstall Horizon Client for Linux
You can sometimes resolve problems with Horizon Client by uninstalling and reinstalling the
Horizon Client application.
The method you use for uninstalling Horizon Client for Linux depends on the version and the method you
used for installing the client software.
Prerequisites
Verify that you have root access on the Linux client system.
Procedure
n
If you have Horizon Client 3.1 or earlier, or if you installed the client from the Ubuntu Software Center,
select Applications > Ubuntu Software Center, and in the Installed Software section, select vmware-
view-client and click Remove.
n
If you have Horizon Client 3.2 or later, which you installed from the VMware Product Downloads Web
site, open a Terminal window, change directories to the directory that contains the installer le, and run
the installer command with the -u option.
sudo env VMWARE_KEEP_CONFIG=yes \
./VMware-Horizon-Client-x.x.x-yyyyyyy.arch.bundle -u vmware-horizon-client
In the le name, x.x.x is the version number, yyyyyyy is the build number, and arch is either x86 or x64.
Using the VMWARE_KEEP_CONFIG=yes seing means retain the conguration seings when the client is
uninstalled. If this environment variable is not set, you are prompted to specify whether to save the
conguration seings.
Chapter 5 Troubleshooting Horizon Client
VMware, Inc. 77