User manual

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Available RAM above system requirements to support various monitor
setups. Use the following formula as a general guide:
20MB + (24 * (# monitors) * (monitor width) * (monitor height))
As a rough guide, you can use the following calculations:
1 monitor: 1600 x 1200: 64MB
2 monitors: 1600 x 1200: 128MB
3 monitors: 1600 x 1200: 256MB
Hardware Requirements
for RDP
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x86-based processor with SSE2 extensions, with a 800MHz or higher
processor speed.
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128MB RAM.
Software Requirements
for RDP
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For Windows 7, use RDP 7.1 or 8.0. Windows 7 includes RDP 7.
Windows 7 SP1 includes RDP 7.1.
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For Windows 8, use RDP 8.0. For Windows 8.1, use RDP 8.1.
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For Windows 10, use RDP 10.0.
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(Supported with View Agent 6.0.2 and earlier only) For Windows XP
desktop virtual machines, you must install the RDP patches listed in
Microsoft Knowledge Base (KB) articles 323497 and 884020. If you do not
install the RDP patches, a Windows Sockets failed error message might
appear on the client.
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The agent installer congures the local rewall rule for inbound RDP
connections to match the current RDP port of the host operating system,
which is typically 3389. If you change the RDP port number, you must
change the associated rewall rules.
You can download Remote Desktop Client versions from the Microsoft
Download Center.
System Requirements for Real-Time Audio-Video
Real-Time Audio-Video works with standard webcam, USB audio, and analog audio devices, and with
standard conferencing applications like Skype, WebEx, and Google Hangouts. To support Real-Time Audio-
Video, your Horizon deployment must meet certain software and hardware requirements.
Remote desktops
The desktops must have View Agent 5.2 or later, or Horizon Agent 7.0 or
later, installed. For View Agent 5.2 desktops, the desktops must also have the
corresponding Remote Experience Agent installed. For example, if View
Agent 5.2 is installed, you must also install the Remote Experience Agent
from View 5.2 Feature Pack 2. See the View Feature Pack Installation and
Administration document. If you have View Agent 6.0 or later, or
Horizon Agent 7.0 or later, no feature pack is required. To use Real-Time
Audio-Video with published desktops and applications, you must have
Horizon Agent 7.0.2 or later.
Horizon Client computer
or client access device
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Real-Time Audio-Video is supported on all operating systems that run
Horizon Client for Windows. For details, see “System Requirements for
Windows Clients,” on page 10.
Chapter 1 System Requirements and Setup for Windows-Based Clients
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