User manual
Table Of Contents
- Using VMware Horizon Client for iOS
- Contents
- Using VMware Horizon Client for iOS
- Setup and Installation
- System Requirements
- System Requirements for Real-Time Audio-Video
- Smart Card Authentication Requirements
- Configure Smart Card Authentication
- Touch ID Authentication Requirements
- Supported Desktop Operating Systems
- Preparing Connection Server for Horizon Client
- Install or Upgrade Horizon Client on an iOS Device
- Using Embedded RSA SecurID Software Tokens
- Configure Advanced TLS/SSL Options
- Configure VMware Blast Options
- Configure the Horizon Client Default View
- Configure AirWatch to Deliver Horizon Client to iOS Devices
- Horizon Client Data Collected by VMware
- Using URIs to Configure Horizon Client
- Managing Remote Desktop and Application Connections
- Connect to a Remote Desktop or Application
- Setting the Certificate Checking Mode for Horizon Client
- Manage Saved Servers
- Select a Favorite Remote Desktop or Application
- Disconnecting From a Remote Desktop or Application
- Log Off from a Remote Desktop
- Manage Desktop and Application Shortcuts
- Using 3D Touch with Horizon Client
- Using Spotlight Search with Horizon Client
- Using Split View and Slide Over with Horizon Client
- Using the Horizon Client Widget
- Using a Microsoft Windows Desktop or Application
- Feature Support Matrix for iOS
- External Keyboards and Input Devices
- Enable the Japanese 106/109 Keyboard Layout
- Using the Real-Time Audio-Video Feature for Microphones
- Using Native Operating System Gestures with Touch Redirection
- Using the Unity Touch Sidebar with a Remote Desktop
- Using the Unity Touch Sidebar with a Remote Application
- Horizon Client Tools on a Mobile Device
- Gestures
- Multitasking
- Copying and Pasting Text and Images
- Saving Documents in a Remote Application
- Configure Horizon Client to Support Reversed Mouse Buttons
- Screen Resolutions and Using External Displays
- PCoIP Client-Side Image Cache
- Suppress the Cellular Data Warning Message
- Internationalization
- Troubleshooting Horizon Client
- Index
Disable Horizon Client Log Collection
Because log collection aects the performance of Horizon Client, disable log collection if you are not
troubleshooting a problem.
Procedure
1 If you are already connected to a remote desktop or application, perform these steps.
a Tap to expand the Horizon Client Tools radial menu icon and tap the (gear) icon to open
the Seings screen.
b Tap Log Collection on the Seings screen.
c Tap to toggle the Logging option to o.
d Tap Done to close the Seings screen.
2 If you are not connected to a remote desktop or application, perform these steps.
a Tap at the boom of the Horizon Client screen to open the Seings screen.
b Tap Log Collection on the Seings screen.
c Tap to toggle the Logging option to o.
Restart a Remote Desktop
You might need to restart a remote desktop if the desktop operating system stops responding. Restarting a
remote desktop is the equivalent of the Windows operating system restart command. The desktop operating
system usually prompts you to save any unsaved data before it restarts.
You can restart a remote desktop only if a Horizon administrator has enabled the desktop restart feature for
the desktop.
For information about enabling the desktop restart feature, see the Seing Up Virtual Desktops in Horizon 7 or
Seing Up Published Desktops and Applications in Horizon 7 document.
Prerequisites
n
Obtain credentials to log in, such as an Active Directory user name and password, RSA SecurID user
name and passcode, or RADIUS authentication user name and passcode.
n
If you have not logged in at least once, become familiar with the procedure “Connect to a Remote
Desktop or Application,” on page 27.
Procedure
1 Tap Servers (cloud icon) at the boom of the screen and tap the server icon to connect to the server.
2 If prompted, supply your RSA user name and passcode, your Active Directory user name and
password, or both.
3 Touch and hold the desktop name until the context menu appears.
4 Tap Restart in the context menu.
Restart is available only if the status of the desktop is such that the action can be taken.
The operating system in the remote desktop reboots and Horizon Client disconnects and logs o from the
desktop.
Chapter 5 Troubleshooting Horizon Client
VMware, Inc. 53