User manual

Table Of Contents
Prerequisites
Verify that an email client is available on your device. Horizon Client requires an email client to send log
les.
Procedure
1 Open  and tap Log collection.
If you are connected to a remote desktop or application in full-screen mode, tap the Horizon Client
Tools radial menu icon and tap the gear icon. If you are not using full-screen mode,  is in the
menu in the upper right corner of the Horizon Client toolbar. If you are not connected to a remote
desktop or application, tap the gear icon in the upper right corner of the Horizon Client screen.
2 Tap Enable log to select the check box and tap OK to conrm your choice.
After log collection is enabled, Horizon Client generates a log le it quits unexpectedly or when it is exited
and relaunched.
Manually Retrieve and Send Horizon Client Log Files
When Horizon Client log collection is enabled on your device, you can manually retrieve and send log les
at any time.
This procedure shows you how retrieve and send log les through Horizon Client. You can also retrieve log
les by using tools that can access app storage space. Horizon Client saves log les in the
Android/data/com.vmware.view.client.android/files directory.
Prerequisites
n
Verify that an email client is available on your device. Horizon Client requires an email client to send
log les.
n
Enable Horizon Client log collection. See “Enable Horizon Client Log Collection,” on page 55.
Procedure
1 Open  and tap Log collection.
If you are connected to a remote desktop or application in full-screen mode, tap the Horizon Client
Tools radial menu icon and tap the gear icon. If you are not using full-screen mode,  is in the
menu in the upper right corner of the Horizon Client toolbar. If you are not connected to a remote
desktop or application, tap the gear icon in the upper right corner of the Horizon Client screen.
2 Tap Send the log.
Horizon Client uses the email client on your device to create a message. The body of the message
contains information about your device. If your email client can send multiple aachments,
Horizon Client aaches the last ve log les of each type to the message. If your email client cannot
send multiple aachments, Horizon Client compresses the last ve log les of each type and aaches a
ZIP le to the message.
Using VMware Horizon Client for Android
56 VMware, Inc.