User manual

Table Of Contents
Hardware Version Windows Version
Number of 4K Displays
Supported
11 7 (3D rendering feature enabled) 1
11 8, 8.x, 10 1
The remote desktop must have View Agent 6.2 or later, or Horizon Agent 7.0 or later, installed. For best
performance, the virtual machine should have at least 2 GB of RAM and 2 vCPUs. This feature might
require good network conditions, such as a bandwidth of 1000Mbps with low network latency and a
low package loss rate.
N When the remote desktop screen resolution is set to 3840 x 2160 (4K), items on the screen might
appear smaller, and you might not be able to use the Screen Resolution dialog box in the remote
desktop to make text and other items larger. In this scenario, you can set the client machine's DPI to the
proper seing and enable the DPI Synchronization feature to redirect the client machine's DPI seing to
the remote desktop.
n
If you use Microsoft RDP 7, the maximum number of monitors that you can use to display a remote
desktop is 16.
n
If you use Microsoft RDP display protocol, you must have Microsoft Remote Desktop Connection
(RDC) 6.0 or higher installed in the remote desktop.
Using One Monitor in a Multiple-Monitor Setup
If you have multiple monitors but want Horizon Client to use only one of them, after client installation, you
can select to have a desktop window launch in any mode other than All Monitors. By default, the window is
launched on the primary monitor.
You can drag the desktop window to a non-primary monitor, and the next time you launch the desktop, the
desktop window will be displayed on that same monitor. This preference for remembering the last monitor
used has the following limitations:
n
For the display mode, you must choose to launch the window in one of the windowed modes (such as
Large, Small, or Custom) rather than in Fullscreen or All Monitors mode.
n
You must use the VMware Blast display protocol or the PCoIP display protocol.
n
The window is launched and centered in the monitor and uses the window size you selected for the
display mode, not a size that you might have created by dragging the window to resize it.
n
This preference is not supported for remote (hosted) applications.
This preference is remembered on a per-desktop basis.
Using Display Scaling
A user who has a high resolution screen such as a 4K monitor, or who has poor eyesight, generally has
scaling enabled by seing the DPI (Dots Per Inch) on the client machine to greater than 100 percent. With the
Display Scaling feature, the remote desktop or application supports the client machine's scaling seing, and
the remote desktop or application appears normal-sized instead of very small.
You can enable the Display Scaling feature after you connect to a remote desktop by selecting Options >
Allow Display Scaling. To enable the Display Scaling feature before you connect to a remote desktop or
application, select the Allow display scaling check box in the Horizon Client Seings window. The Display
Scaling feature is enabled by default.
Horizon Client saves the display scaling seing for each remote desktop separately. For remote applications,
the display scaling seing applies to all remote applications that are available to the currently logged-in
user. The display scaling seing (both the Options menu item and the Seings window check box) appears,
even if the DPI seing is 100 percent on the client machine.
Chapter 5 Working in a Remote Desktop or Application
VMware, Inc. 77