User manual

If Horizon Client cannot connect to the remote desktop or application, perform the following tasks:
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Determine whether Connection Server is congured not to use SSL. Horizon Client requires SSL
connections. Check whether the global seing in View Administrator for the Use SSL for client
connections check box is deselected. If so, you must either select the check box, so that SSL is used, or
set up your environment so that clients can connect to an HTTPS enabled load balancer or other
intermediate device that is congured to make an HTTP connection to Connection Server.
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Verify that the security certicate for Connection Server is working properly. If it is not, in View
Administrator, you might also see that View Agent or Horizon Agent on desktops is unreachable.
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Verify that the tags set on the Connection Server instance allow connections from this user. See the View
Administration document.
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Verify that the user is entitled to access the desktop or application. See the Seing Up Desktop and
Application Pools in View document.
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If you are using the RDP display protocol to connect to a remote desktop, verify that the client
computer allows remote desktop connections.
Open a Recent Remote Desktop or Application
You can open recent remote desktops and applications in Horizon Client.
Recent remote desktops and applications appear in the order in which they were opened. If you are not
already connected to the server when you open a recent remote desktop or application, the server login
screen appears and you must provide your credentials.
Prerequisites
To use this feature, you must have previously opened a remote desktop or application. If you plan to open a
recent desktop or application from the Dock, VMware Horizon Client must be in the Dock. See “Add
Horizon Client to Your Dock,” on page 12.
Procedure
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To open a remote desktop or application from the Dock, Ctrl-click VMware Horizon Client in the Dock
and select the remote desktop or application from the menu.
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To open a remote desktop or application from the File menu, start Horizon Client, select File > Open
Recent, and select the remote desktop or application from the menu.
Share Access to Local Folders and Drives
You can congure Horizon Client to share folders and drives on your local system with remote desktops
and applications. Drives can include mapped drives and USB storage devices. This feature is called client
drive redirection.
In a Windows remote desktop, shared folders and drives appear in the Devices and drives section in the
This PC folder, or in the Other section in the Computer folder. In a remote application, such as Notepad,
you can browse to and open a le in a shared folder or drive. The folders and drives you select for sharing
appear in the le system as network drives that use the naming format name on MACHINE-NAME.
You do not need to be connected to a remote desktop or application to congure client drive redirection
seings. The seings apply to all your remote desktops and applications. That is, you cannot congure the
seings so that local client folders are shared with one remote desktop or application but not with other
remote desktops or applications.
Using VMware Horizon Client for Mac OS X
28 VMware, Inc.