User manual
Table Of Contents
- Using VMware Horizon Client for Windows
- Contents
- Using VMware Horizon Client for Windows
- System Requirements and Setup for Windows-Based Clients
- System Requirements for Windows Clients
- System Requirements for Real-Time Audio-Video
- Requirements for Scanner Redirection
- Requirements for Serial Port Redirection
- Requirements for Multimedia Redirection (MMR)
- Requirements for Flash Redirection
- Requirements for Using Flash URL Redirection
- Requirements for URL Content Redirection
- Requirements for Using Microsoft Lync with Horizon Client
- Smart Card Authentication Requirements
- Device Authentication Requirements
- Supported Desktop Operating Systems
- Preparing Connection Server for Horizon Client
- Configure VMware Blast Options
- Horizon Client Data Collected by VMware
- Installing Horizon Client for Windows
- Configuring Horizon Client for End Users
- Managing Remote Desktop and Application Connections
- Connect to a Remote Desktop or Application
- Tips for Using the Desktop and Application Selector
- Share Access to Local Folders and Drives
- Hide the VMware Horizon Client Window
- Reconnecting to a Desktop or Application
- Create a Desktop or Application Shortcut on Your Client Desktop or Start Menu
- Switch Desktops or Applications
- Log Off or Disconnect
- Working in a Remote Desktop or Application
- Feature Support Matrix for Windows Clients
- Internationalization
- Enabling Support for Onscreen Keyboards
- Monitors and Screen Resolution
- Connect USB Devices
- Using the Real-Time Audio-Video Feature for Webcams and Microphones
- Copying and Pasting Text and Images
- Using Remote Applications
- Printing from a Remote Desktop or Application
- Control Adobe Flash Display
- Clicking URL Links That Open Outside of Horizon Client
- Using the Relative Mouse Feature for CAD and 3D Applications
- Using Scanners
- Using Serial Port Redirection
- Keyboard Shortcuts
- Troubleshooting Horizon Client
- Index
Solution
u
Restart Horizon Client. You can connect successfully as soon as View Connection Server is running
again. If you continue to have connection problems, contact your View administrator.
Reset a Remote Desktop or Application
You might need to reset a desktop or application if the application or desktop operating system stops
responding. Resetting a remote desktop shuts down and restarts the desktop. Resetting your remote
applications quits the applications. Unsaved data is lost.
Resetting a remote desktop is the equivalent of pressing the Reset button on a physical PC to force the PC to
restart. Any files that are open on the remote desktop will be closed without being saved first.
Resetting applications is the equivalent of quitting all remote applications without saving any unsaved data.
All open applications are closed, even if the applications come from different RDS server farms.
You can reset a remote desktop only if your administrator has enabled this feature.
Procedure
1 To reset a remote desktop, use the Reset Desktop command.
Option Action
From within the desktop OS
Select Options > Reset Desktop from the menu bar.
From the desktop and application
selection window
Right-click the desktop icon and select Reset Desktop.
2 To reset your applications, use the Reset button in the desktop and application selection window.
a Click the Settings button (gear icon) in the menu bar.
b Select Applications in the left pane, click the Reset button in the right pane, and click OK.
For a remote desktop, the operating system in the remote desktop is rebooted. The client disconnects from
the desktop. For remote applications, the applications are quit.
What to do next
Wait an appropriate amount of time for system startup before attempting to connect to the remote desktop.
Uninstalling Horizon Client
You can sometimes resolve problems with Horizon Client by uninstalling and reinstalling the
Horizon Client application.
You uninstall Horizon Client by using the same method that you usually use to uninstall any other
application.
For example, use the Add or Remove Programs applet available in your Windows operating system to
remove the VMware Horizon Client application.
After uninstalling is complete, you can reinstall the application.
See Chapter 2, “Installing Horizon Client for Windows,” on page 23.
Using VMware Horizon Client for Windows
94 VMware, Inc.