User manual
Table Of Contents
- Using VMware Horizon Client for Chrome OS
- Contents
- Using VMware Horizon Client for Chrome OS
- Setup and Installation
- System Requirements
- Preparing Connection Server for Horizon Client
- Using Embedded RSA SecurID Software Tokens
- Configure Advanced TLS/SSL Options
- Supported Desktop Operating Systems
- Install or Upgrade Horizon Client for Chrome OS
- Selecting a Folder the First Time You Launch Horizon Client
- Configure Decoding for VMware Blast Sessions
- Configure the Horizon Client Default View
- Horizon Client Data Collected by VMware
- Managing Remote Desktop and Application Connections
- Connect to a Remote Desktop or Application
- Certificate Checking Modes for Horizon Client
- Share Access to Local Storage
- Change the Folder for Client Drive Redirection
- Manage Server Shortcuts
- Select a Favorite Remote Desktop or Application
- Disconnecting from a Remote Desktop or Application
- Log Off from a Remote Desktop
- Manage Desktop and Application Shortcuts
- Using a Remote Desktop or Application on a Chrome OS Device
- Troubleshooting Horizon Client
- Index
4 Tap Reset in the context menu.
Reset is available only if the status of the desktop or application is such that the action can be taken.
Uninstall Horizon Client
You can sometimes resolve problems with Horizon Client by uninstalling and reinstalling Horizon Client
for Chrome OS.
You uninstall Horizon Client for Chrome OS just as you would any Chrome OS app.
Procedure
u
On your Chrome OS device, tap the App Launcher icon in the taskbar, right-click the Horizon Client
for Chrome OS app icon, and select Uninstall.
What to do next
Reinstall Horizon Client.
See “Install or Upgrade Horizon Client for Chrome OS,” on page 10.
Horizon Client Stops Responding or the Remote Desktop Freezes
When the screen freezes, first, try resetting the remote desktop operating system.
Problem
Horizon Client does not work or repeatedly exits unexpectedly or the remote desktop freezes.
Cause
Assuming that View servers are configured properly and that firewalls surrounding them have the correct
ports open, other issues usually relate to Horizon Client on the mobile device or to the guest operating
system on the remote desktop.
Solution
n
If the operating system in the remote desktop freezes, use Horizon Client on the device to reset the
desktop.
This option is available only if the View administrator has enabled this feature.
n
Uninstall and reinstall the app on the device.
n
If resetting the remote desktop and reinstalling Horizon Client do not help, you can reset the Chrome
OS device, as described in the device user guide.
n
If you get a connection error when you attempt to connect to the server, you might need to change your
proxy settings.
Problem Establishing a Connection When Using a Proxy
Sometimes if you attempt to connect to Connection Server using a proxy while on the LAN, an error occurs.
Problem
If the View environment is set up to use a secure connection from the remote desktop to Connection Server,
and if the client device is configured to use an HTTP proxy, you might not be able to connect.
Using VMware Horizon Client for Chrome OS
32 VMware, Inc.