User manual

Preparing View Connection Server for Horizon Client
Administrators must perform specific tasks to enable end users to connect to remote desktops and
applications.
Before end users can connect to View Connection Server or a security server and access a remote desktop or
application, you must configure certain pool settings and security settings:
n
If you are using a security server, as VMware recommends, verify that you are using the latest
maintenance releases of View Connection Server 5.3.x and View Security Server 5.3.x or later releases.
See the View Installation document.
n
If you plan to use a secure tunnel connection for client devices and if the secure connection is
configured with a DNS host name for View Connection Server or a security server, verify that the client
device can resolve this DNS name.
To enable or disable the secure tunnel, in View Administrator, go to the Edit View Connection Server
Settings dialog box and use the check box called Use secure tunnel connection to desktop.
n
Verify that a desktop or application pool has been created and that the user account that you plan to use
is entitled to access the pool. For View Connection Server 5.3 and earlier, see the topics about creating
desktop pools in the View Administration document. For View Connection Server 6.0 and later, see the
topics about creating desktop and application pools in the Setting Up Desktop and Application Pools in
View document.
n
To use two-factor authentication with Horizon Client, such as RSA SecurID or RADIUS authentication,
you must enable this feature on View Connection Server. For more information, see the topics about
two-factor authentication in the View Administration document.
Horizon Client Data Collected by VMware
If your company participates in the customer experience improvement program, VMware collects data from
certain Horizon Client fields. Fields containing sensitive information are made anonymous.
VMware collects data on the clients to prioritize hardware and software compatibility. If your company's
administrator has opted to participate in the customer experience improvement program, VMware collects
anonymous data about your deployment in order to improve VMware's response to customer requirements.
No data that identifies your organization is collected. Horizon Client information is sent first to View
Connection Server and then on to VMware, along with data from View servers, desktop pools, and remote
desktops.
Although the information is encrypted while in transit to View Connection Server, the information on the
client system is logged unencrypted in a user-specific directory. The logs do not contain any personally
identifiable information.
The administrator who installs View Connection Server can select whether to participate in the VMware
customer experience improvement program while running the View Connection Server installation wizard,
or an administrator can set an option in View Administrator after the installation.
Table 1‑1. Data Collected from Horizon Clients for the Customer Experience Improvement Program
Description
Is This Field
Made
Anonymous
? Example Value
Company that produced the
Horizon Client application
No VMware
Product name No VMware Horizon Client
Using VMware Horizon Client for Windows
16 VMware, Inc.