User manual

Set Printing Preferences for the Virtual Printer Feature on a Remote Desktop
The virtual printing feature lets end users use local or network printers from a remote desktop without
requiring that additional print drivers be installed in the remote desktop. For each printer available through
this feature, you can set preferences for data compression, print quality, double-sided printing, color, and so
on.
After a printer is added on the local computer, Horizon Client adds that printer to the list of available
printers on the remote desktop. No further configuration is required. Users who have administrator
privileges can still install printer drivers on the remote desktop without creating a conflict with the virtual
printer component.
IMPORTANT This feature is not available for the following types of printers:
n
USB printers that are using the USB redirection feature to connect to a virtual USB port in the remote
desktop
You must disconnect the USB printer from the remote desktop in order to use the virtual printing
feature with it.
n
The Windows feature for printing to a file
Selecting the Print to file check box in a Print dialog box does not work. Using a printer driver that
creates a file does work. For example, you can use a PDF writer to print to a PDF file.
This procedure is written for a remote desktop that has a Windows 7 or Windows 8.x (Desktop) operating
system. The procedure is similar but not exactly the same for Windows Server 2008 and Windows Server
2012.
Prerequisites
Verify that the Virtual Printing component of View Agent is installed on the remote desktop. In the remote
desktop file system, verify that the following folder exists: C:\Program Files\Common Files\ThinPrint.
Installing View Agent is one of the tasks required for preparing a virtual machine to be used as a remote
desktop. For more information, see the View Administration document if you are using View Connection
Server and View Agent 5.x or an earlier version. See Setting Up Desktop and Application Pools in View if you
are using View Connection Server and View Agent 6.0 or later.
Procedure
1 In the Windows 7 or Windows 8.x remote desktop, click Start > Devices and Printers.
2 In the Devices and Printers window, right-click the default printer, select Printer Properties from the
context menu, and select the printer.
In the remote desktop, virtual printers appear as <printer_name>#:<number>.
3 In the Printer Properties window, click the Device Setup tab and specify which settings to use.
4 On the General tab, click Preferences and specify which settings to use.
5 In the Printing Preferences dialog box, select the different tabs and specify which settings to use.
For the Page Adjustment advanced setting, VMware recommends that you retain the default settings.
6 Click OK.
Chapter 4 Using a Microsoft Windows Desktop or Application on a Mac
VMware, Inc. 55