User manual
Table Of Contents
- Using VMware Horizon Client for iOS
- Contents
- Using VMware Horizon Client for iOS
- Setup and Installation
- System Requirements
- Preparing View Connection Server for Horizon Client
- Smart Card Authentication Requirements
- Configure Smart Card Authentication for Mobile Clients
- Using Embedded RSA SecurID Software Tokens
- Configure Advanced SSL Options
- Supported Desktop Operating Systems
- Install or Upgrade Horizon Client on an iOS Device
- Configure AirWatch to Deliver Horizon Client to Mobile Devices
- Horizon Client Data Collected by VMware
- Using URIs to Configure Horizon Client
- Managing Remote Desktop and Application Connections
- Using a Microsoft Windows Desktop or Application on a Mobile Device
- Feature Support Matrix for iOS
- External Keyboards and Input Devices
- Enable the Japanese 106/109 Keyboard Layout
- Using Native Operating System Gestures with Touch Redirection
- Using the Unity Touch Sidebar with a Remote Desktop
- Using the Unity Touch Sidebar with a Remote Application
- Horizon Client Tools
- Gestures
- Multitasking
- Saving Documents in a Remote Application
- Configure Horizon Client to Support Reversed Mouse Buttons
- Screen Resolutions and Using External Displays
- PCoIP Client-Side Image Cache
- Suppress the Cellular Data Warning Message
- Internationalization
- Troubleshooting Horizon Client
- Index
Procedure
1 On your iOS device, open the Horizon Client settings.
Option Description
Horizon Client 3.0
Tap your iOS Settings app and tap VMware View.
Horizon Client 3.1 and later
Tap your iOS Settings app and tap Horizon.
2 Tap to toggle the Logging option to On.
After log collection is enabled, Horizon Client generates several log files. When Horizon Client quits
unexpectedly or is exited and relaunched, the log files are merged and compressed into a single GZ file. If
you choose to send the log, Horizon Client attaches the GZ file to an email message.
If you switch from a running desktop to settings, enable log collection, and switch back to the desktop, you
must reconnect to the desktop to collect a complete log file.
Manually Retrieve and Send Horizon Client Log Files
When Horizon Client log collection is enabled on your device, you can manually retrieve and send log files
at any time.
This procedure shows you how to retrieve and send log files through Horizon Client. If your device is
connected to a PC or Mac, you can also use iTunes to retrieve log files.
Prerequisites
n
Verify that an email account is configured on your device. Horizon Client sends log files from this email
account.
n
Enable Horizon Client log collection. See “Enable Horizon Client Log Collection,” on page 43.
Procedure
1 In Horizon Client, tap the email icon at the top of the screen.
2 Type the address of the email recipient in the To: line and click Send to send the message.
The email account configured on your device appears in the From: line.
The existing GZ log file is attached to the message. Horizon Client saves a maximum of five GZ log
files. It deletes the oldest files when the GZ log file count is greater then five.
Disable Horizon Client Log Collection
Because log collection affects the performance of Horizon Client, disable log collection if you are not
troubleshooting a problem.
Procedure
1 On your iOS device, open the Horizon Client settings.
Option Description
Horizon Client 3.0
Tap your iOS Settings app and tap VMware View.
Horizon Client 3.1 and later
Tap your iOS Settings app and tap Horizon.
2 Tap to toggle the Logging option to Off.
Using VMware Horizon Client for iOS
44 VMware, Inc.