User manual

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If you are outside the corporate network and are not using a security server to access the remote
desktop, verify that your client device is set up to use a VPN connection and turn that connection on.
IMPORTANT VMware recommends using a security server rather than a VPN.
If your company has an internal wireless network to provide routable access to remote desktops that
your device can use, you do not have to set up a View security server or VPN connection.
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Verify that you have the fully qualified domain name (FQDN) of the server that provides access to the
remote desktop or application. Note that underscores (_) are not supported in server names. You also
need the port number if the port is not 443.
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If you plan to use embedded RSA SecurID software, verify that you have the correct CT-KIP URL and
activation code. See “Using Embedded RSA SecurID Software Tokens,” on page 10.
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Configure the certificate checking mode for the SSL certificate presented by View Connection Server.
See “Certificate Checking Modes for Horizon Client,” on page 23.
Procedure
1 Tap the VMware View (Horizon Client 3.0) or Horizon (Horizon Client 3.1 and later) app icon on the
Home screen.
2 Connect to a View server.
Option Action
Horizon Client 3.0
Tap Add Server, type the name of a View server, and tap Connect.
Horizon Client 3.1 and later
Type the name of a View server, type a description (optional), and tap Add
Server.
Connections between Horizon Client and View servers always use SSL. The default port for SSL
connections is 443. If the View server is not configured to use the default port, use the format shown in
this example: view.company.com:1443.
3 If a smart card is required or optional, select the smart card certificate to use and enter your PIN.
If your smart card has only one certificate, that certificate is already selected. If there are many
certificates, you can scroll through them if necessary.
4 If you are prompted for RSA SecurID credentials or RADIUS authentication credentials, either enter
your credentials or, if you plan to use an embedded RSA SecurID token, install an embedded token.
Option Action
Existing token
If you use a hardware authentication token or software authentication
token on a smart phone, enter your user name and passcode. The passcode
might include both a PIN and the generated number on the token.
Install software token
Click External Token. In the Install Software Token dialog box, paste the
CT-KIP URL or CTFString URL that your administrator sent to you in
email. If the URL contains an activation code, you do not need to enter
anything in the Password or Activation Code text box.
5 If you are prompted a second time for RSA SecurID credentials or RADIUS authentication credentials,
enter the next generated number on the token.
Do not enter your PIN and do not enter the same generated number entered previously. If necessary,
wait until a new number is generated.
If this step is required, it is required only when you mistype the first passcode or when configuration
settings in the RSA server change.
Using VMware Horizon Client for iOS
22 VMware, Inc.