User manual

Prerequisites
Verify that an email client is available on your device. Horizon Client requires an email client to send log
files.
Procedure
1 Use the Horizon Client interface tools to display the General settings list.
If you are using full-screen mode, tap the Horizon Client Tools icon and tap the settings icon. If you are
not using full-screen mode, tap the Settings icon in the upper-right corner of the screen.
2 Tap Enable log to select the check box and tap OK to confirm your choice.
After log collection is enabled, Horizon Client generates a log file it quits unexpectedly or when it is exited
and relaunched.
Manually Retrieve and Send Horizon Client Log Files
When Horizon Client log collection is enabled on your device, you can manually retrieve and send log files
at any time.
This procedure shows you how retrieve and send log files through Horizon Client. You can also retrieve log
files by using tools that can access app storage space. Horizon Client saves log files in the
Android/data/com.vmware.view.client.android/files directory.
Prerequisites
n
Verify that an email client is available on your device. Horizon Client requires an email client to send
log files.
n
Enable Horizon Client log collection. See “Enable Horizon Client Log Collection,” on page 45.
Procedure
1 Use the Horizon Client interface tools to display the General settings list.
If you are using full screen mode, tap the Horizon Client Tools icon and tap the settings icon. If you are
not using full screen mode, tap the Settings icon in the upper-right corner of the screen.
2 Tap General settings.
3 Tap Send the log.
Horizon Client uses the email client on your device to create a message. The body of the message
contains information about your device. If your email client can send multiple attachments,
Horizon Client attaches the last five log files of each type to the message. If your email client cannot
send multiple attachments, Horizon Client compresses the last five log files of each type and attaches a
ZIP file to the message.
Disable Horizon Client Log Collection
Because log collection affects the performance of Horizon Client, disable log collection if you are not
troubleshooting a problem.
Procedure
1 Use the Horizon Client interface tools to display the General settings list.
If you are using full screen mode, tap the Horizon Client Tools icon and tap the settings icon. If you are
not using full screen mode, tap the Settings icon in the upper-right corner of the screen.
Using VMware Horizon Client for Android
46 VMware, Inc.