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As a troubleshooting option when users experience an access issue.
See the troubleshooting section for information about the possible messages on this screen.
6 Set the time zone for Application Manager.
a Select Set Timezone.
b Continue selecting location options to select your specific time zone.
7 In the Application Manager virtual appliance interface, select Configure to view or set available
configuration options.
You should initially configure the Application Manager virtual appliance for testing or trial purposes.
Therefore, you can leave several options unconfigured and return to the Application Manager virtual
appliance later for further configuration. The following list describes options you can skip during the
initial configuration.
Option Description
Generate New SSL Certificate
By default, SSL is not enabled and no SSL certificate is needed. You do not
need to enable SSL for trials or testing. However, for security reasons, you
should enable SSL before you move the deployment to production.
If you configure your Web server to be secure, you need a certificate to certify
your organization's Application Manager Website to end users. You can use
either a third-party CA certificate or you can generate your own self-signed
SSL certificate. If you use a self-signed SSL certificate, you must deploy it to
user machines for ThinApp integration.
Configure Web Server
Insecure. By default, the Web server uses insecure ports, which is appropriate
for initial trials or testing. Also, using insecure ports allows you to test
ThinApp integration without installing certificates on user machines.
Secure. Use secure ports for pre-production testing or production. To use
secure ports, you need either a third-party CA certificate or an SSL certificate
to certify your organization's Application Manager Website to end users.
Configure Database Connection
By default, Application Manager uses an internal database that runs directly
in the Application Manager virtual appliance. To support high availability
and load balancing, you must disable the internal database and configure a
connection to a supported external database.
Database Key Management
Database key management applies when you point multiple Application
Manager instances to a shared external database.
Gather Diagnostic Information for
Support
Gathering diagnostic information applies to a troubleshooting procedure
that involves gathering log and other data for technical support purposes.
8 Record the Application Manager hostname or IP address as listed on the Change Application Manager
Configuration page.
When you finish the initial configuration of the Application Manager virtual appliance, you can enter the
hostname in a browser to gain initial access to the Application Manager Operator Web interface. The
Operator setup wizard leads you through the creation of the first Application Manager organization.
Option Description
Configure Hostname
The three-part hostname is listed.
Configure Network
The IP address is listed.
9 Restart the Apache Tomcat server for the time zone configuration to take effect.
a In the Application Manager virtual appliance interface, select Configure.
b Type the number to Manage Web Server.
c Type the number to Restart Tomcat.
Installing Application Manager
30 VMware, Inc.