Administration

Table Of Contents
Table 513. Certificate Server Connection Status
Status Text Description
The <FQDN> enrollment server is not
connected to the certificate server <CN
of CA>.
The enrollment server is not connected to the certificate server. This state might be a
transitional state if the enrollment server just started, or if the CA was recently added to a
True SSO connector. If the state remains for longer than one minute, it means that the
enrollment server failed to connect to the CA. Validate that name resolution is working
correctly, and that you have network connectivity to the CA, and that the system account
for the enrollment server has permission to access the CA.
The <FQDN> enrollment server has
connected to the certificate server <CN
of CA>, but the certificate server is in a
degraded state
This state is displayed if the CA is slow at issuing certificates. If the CA remains in this
state, check the load of the CA or the domain controllers used by the CA.
Note If the CA has been marked as slow, it will retain this state until at least one
certificate request has been completed successfully, and that certificate was issued within
a normal time frame.
The <FQDN> enrollment server can
connect to the certificate server <CN of
CA>, but the service is unavailable.
This state is issued if the enrollment server has an active connection to the CA but it is
unable to issue certificates. This state is typically a transitional state. If the CA does not
become available quickly, the state will be changed to disconnected.
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