Administration

Table Of Contents
ThinApp Application Is Not Uninstalled
View Administrator cannot uninstall a ThinApp application.
Problem
The ThinApp application installation status shows Uninstall Error.
Cause
Common causes for this error include the following:
n
The ThinApp application was busy when View Administrator tried to uninstall it.
n
Network connectivity was lost between the View Connection Server host and the machine.
You can see the Horizon Agent and View Connection Server log files for more information about the
cause of the problem.
Horizon Agent log files are located on the machine in drive:\Documents and Settings\All
Users\Application Data\VMware\VDM\logs for Windows XP systems and
drive:\ProgramData\VMware\VDM\logs for Windows 7 systems.
View Connection Server log files are located on the View Connection Server host in the
drive:\Documents and Settings\All Users\Application Data\VMware\VDM\logs directory.
Solution
1 In View Administrator, select Catalog > ThinApps.
2 Click the name of the ThinApp application.
3 Click the Machines tab, select the machine, and click Retry Uninstall to retry the uninstall operation.
4 If the uninstall operation still fails, manually remove the ThinApp application from the machine and
then click Remove App Status For Desktop.
This command clears the ThinApp application assignment in View Administrator. It does not remove
any files or settings in the machine.
Important Use this command only after manually removing the ThinApp application from the
machine.
MSI Package Is Invalid
View Administrator reports an invalid MSI package in an application repository.
Problem
View Administrator reports that an MSI package is invalid during a scanning operation.
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