Administration

3 (Optional) In the Usage pane, select Reset Named Users Count.
The highest historical number of named users is reset to 0.
Note Selecting Update General User Information on the Users and Groups page also resets the
highest historical number of named users to 0.
Update General User Information from Active Directory
You can update View with the current user information that is stored in Active Directory. This feature
updates the name, phone, email, user name, and default Windows domain of View users. The trusted
external domains are also updated.
Use this feature if you modify the list of trusted external domains in Active Directory, especially if the
altered trust relationships between domains affect user permissions in View.
This feature scans Active Directory for the latest user information and refreshes the View configuration.
Updating the general user information also resets the number of named users to 0. This number appears
on the Product Licensing and Usage page in View Administrator. See Reset Product License Usage
Data.
You can also use the vdmadmin command to update user and domain information. See Updating Foreign
Security Principals Using the ‑F Option.
Prerequisites
Verify that you can log in to View Administrator as an administrator with the Manage Global
Configuration and Policies privilege.
Procedure
1 In View Administrator, click Users and Groups.
2 Choose whether to update information for all users or an individual user.
Option Action
For all users Click Update General User Information.
Updating all users and groups can take a long time.
For an individual user a Click the user name to update.
b Click Update General User Information.
View Administration
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