Administration

Table 6‑14. Horizon Help Desk Tool Tasks and Privileges (Continued)
Tasks Required Privileges
Remote assistance to the virtual desktop or published desktop. Remote Assistance
Disconnect, logoff, reset, and restart operations for global
sessions.
Manage Help Desk (Read Only) and Manage Global
Sessions
Reset and restart operations for local sessions. Manage Help Desk (Read Only) and Manage Reboot
Operation
Remote assistance operations. Manage Help Desk (Read Only) and Remote Assistance
End remote processes and applications. Manage Help Desk (Read Only) and Manage Remote
Processes and Applications
Perform all tasks in Horizon Help Desk Tool. Manage Help Desk (Read Only), Mange Global Sessions,
Manage Reboot Operation, Remote Assistance, and Manage
Remote Processes and Applications
Remote assistance operations and end remote processes and
applications.
Manage Help Desk (Read Only), Remote Assistance, and
Manage Remote Processes and Applications
Disconnect and logoff operations for local sessions. Manage Help Desk (Read Only) and Manage Sessions
Privileges for General Administration Tasks and Commands
An administrator must have certain privileges to perform general administration tasks and run command
line utilities.
Table 6‑15 shows the privileges that are required to perform general administration tasks and run
command line utilities.
Table 6‑15. Privileges for General Administration Tasks and Commands
Task Required Privileges
Add or delete an access group Must have the Administrators role on the root access group.
Manage ThinApp applications and settings in View Administrator Must have the Administrators role on the root access group.
Install Horizon Agent on an unmanaged machine, such as a
physical system, standalone virtual machine, or RDS host
Register Agent
View or modify configuration settings (except for administrators)
in View Administrator
Manage Global Configuration and Policies
Run all PowerShell commands and command line utilities except
for vdmadmin and vdmimport.
Direct Interaction
Use the vdmadmin and vdmimport commands Must have the Administrators role on the root access group.
Use the vdmexport command Must have the Administrators role or the Administrators (Read
only) role on the root access group.
View Administration
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