Setting Up for Linux Desktops

Table Of Contents
SLES 12 SP1 Desktop does not Auto Refresh after Drag and Drop
SLES 12 SP1 does not auto refresh in a multimon mode when you drag and drop a gnome terminal.
Problem
When you launch SLES 12 SP1 in a multimon mode and return to the window mode, the desktop does not
refresh automatically when you drag and drop a gnome terminal.
Cause
The gnome terminal does not respond to the drag and drop operation.
Solution
1 End the gnome-shell.
u
kill -9 `pidof gnome-shell
2 Restart gnome-shell again.
SSO Fails to Connect to a PowerOff Agent
SSO does not connect to a powero agent.
Problem
When you login as a broker and connect to an agent, SSO fails to connect to the powero agent.
Solution
u
Manually login to the desktop or disconnect and reconnect to the agent again.
Unreachable VM After Creating a Manual Desktop Pool for Linux
The virtual machine state is not responding.
Problem
The virtual machine status might be Waiting for Agent or Unreachable after you create a Manual Desktop
Pool.
Cause
There might be several user error conguration or setup causes for the virtual machine state to be
Unreachable or Waiting for Agent.
n
Verify that the option machine.id exists in the virtual machines vmx conguration le.
If it does not exist, then verify that the virtual machine was added to the desktop pool correctly. Else
recreate the desktop pool to let the broker rewrite the option to the vmx conguration le.
n
Verify that the VMware Tool or Open VM Tool is installed correctly.
If the steps to install VMware Tool or Open VM Tool were not performed correctly, the vmware-rpctool
command might not exist under PATH in the Linux virtual machine. You must follow the guide to install
VMware Tool or Open VM Tool.
Run the command after you nish installing.
#vmware-rpctool "machine.id.get"
The machine.id values are listed from the virtual machines vmx conguration le.
n
Verify if the FQDN of the broker can be resolved to the IP Address in the agent Linux virtual machine.
Chapter 9 Troubleshooting Linux Desktops
VMware, Inc. 103