Administration
Table Of Contents
- View Administration
- Contents
- View Administration
- Using Horizon Administrator
- Configuring View Connection Server
- Configuring vCenter Server and View Composer
- Create a User Account for View Composer AD Operations
- Add vCenter Server Instances to View
- Configure View Composer Settings
- Configure View Composer Domains
- Allow vSphere to Reclaim Disk Space in Linked-Clone Virtual Machines
- Configure View Storage Accelerator for vCenter Server
- Concurrent Operations Limits for vCenter Server and View Composer
- Setting a Concurrent Power Operations Rate to Support Remote Desktop Logon Storms
- Accept the Thumbprint of a Default SSL Certificate
- Remove a vCenter Server Instance from View
- Remove View Composer from View
- Conflicting vCenter Server Unique IDs
- Backing Up View Connection Server
- Configuring Settings for Client Sessions
- Set Options for Client Sessions and Connections
- Change the Data Recovery Password
- Global Settings for Client Sessions
- Global Security Settings for Client Sessions and Connections
- Message Security Mode for View Components
- Configure the Secure Tunnel and PCoIP Secure Gateway
- Configure the Blast Secure Gateway
- Off-load SSL Connections to Intermediate Servers
- Configure the Gateway Location for a Horizon Connection Server or Security Server Host
- Disable or Enable View Connection Server
- Edit the External URLs
- Join or Withdraw from the Customer Experience Program
- View LDAP Directory
- Configuring vCenter Server and View Composer
- Setting Up Smart Card Authentication
- Logging In with a Smart Card
- Configure Smart Card Authentication on View Connection Server
- Configure Smart Card Authentication on Third-Party Solutions
- Prepare Active Directory for Smart Card Authentication
- Verify Your Smart Card Authentication Configuration
- Using Smart Card Certificate Revocation Checking
- Setting Up Other Types of User Authentication
- Using Two-Factor Authentication
- Using SAML Authentication
- Using SAML Authentication for VMware Identity Manager Integration
- Configure a SAML Authenticator in Horizon Administrator
- Configure Proxy Support for VMware Identity Manager
- Change the Expiration Period for Service Provider Metadata on Connection Server
- Generate SAML Metadata So That Connection Server Can Be Used as a Service Provider
- Response Time Considerations for Multiple Dynamic SAML Authenticators
- Configure Workspace ONE Access Policies in Horizon Administrator
- Configure Biometric Authentication
- Authenticating Users Without Requiring Credentials
- Providing Unauthenticated Access for Published Applications
- Using the Log In as Current User Feature Available with Windows-Based Horizon Client
- Saving Credentials in Mobile and Mac Horizon Clients
- Setting Up True SSO
- Determining an Architecture for True SSO
- Set Up an Enterprise Certificate Authority
- Create Certificate Templates Used with True SSO
- Install and Set Up an Enrollment Server
- Export the Enrollment Service Client Certificate
- Import the Enrollment Service Client Certificate on the Enrollment Server
- Configure SAML Authentication to Work with True SSO
- Configure View Connection Server for True SSO
- Command-line Reference for Configuring True SSO
- Advanced Configuration Settings for True SSO
- Identify an AD User That Does not Have an AD UPN
- Using the System Health Dashboard to Troubleshoot Issues Related to True SSO
- Configuring Role-Based Delegated Administration
- Understanding Roles and Privileges
- Using Access Groups to Delegate Administration of Pools and Farms
- Understanding Permissions
- Manage Administrators
- Manage and Review Permissions
- Manage and Review Access Groups
- Manage Custom Roles
- Predefined Roles and Privileges
- Required Privileges for Common Tasks
- Best Practices for Administrator Users and Groups
- Configuring Policies in Horizon Administrator and Active Directory
- Maintaining View Components
- Backing Up and Restoring View Configuration Data
- Monitor View Components
- Monitor Machine Status
- Understanding View Services
- Change the Product License Key
- Monitoring Product License Usage
- Update General User Information from Active Directory
- Migrate View Composer to Another Machine
- Update the Certificates on a View Connection Server Instance, Security Server, or View Composer
- Information Collected by the Customer Experience Improvement Program
- How VMware Ensures Your Privacy
- Preview Data Collected by the Customer Experience Improvement Program
- Additional Information About the Customer Experience Improvement Program
- Global View Data Collected by VMware
- View Connection Server Data Collected by VMware
- Security Server Data Collected by VMware
- Desktop Pool Data Collected by VMware
- Machine Data Collected by VMware
- vCenter Server Data Collected by VMware
- ThinApp Data Collected by VMware
- Cloud Pod Architecture Information Collected by VMware
- Horizon Client Data Collected by VMware
- Data Collected by VMware
- Managing ThinApp Applications in View Administrator
- View Requirements for ThinApp Applications
- Capturing and Storing Application Packages
- Assigning ThinApp Applications to Machines and Desktop Pools
- Best Practices for Assigning ThinApp Applications
- Assign a ThinApp Application to Multiple Machines
- Assign Multiple ThinApp Applications to a Machine
- Assign a ThinApp Application to Multiple Desktop Pools
- Assign Multiple ThinApp Applications to a Desktop Pool
- Assign a ThinApp Template to a Machine or Desktop Pool
- Review ThinApp Application Assignments
- Display MSI Package Information
- Maintaining ThinApp Applications in View Administrator
- Remove a ThinApp Application Assignment from Multiple Machines
- Remove Multiple ThinApp Application Assignments from a Machine
- Remove a ThinApp Application Assignment from Multiple Desktop Pools
- Remove Multiple ThinApp Application Assignments from a Desktop Pool
- Remove a ThinApp Application from View Administrator
- Modify or Delete a ThinApp Template
- Remove an Application Repository
- Monitoring and Troubleshooting ThinApp Applications in View Administrator
- ThinApp Configuration Example
- Setting Up Clients in Kiosk Mode
- Configure Clients in Kiosk Mode
- Prepare Active Directory and View for Clients in Kiosk Mode
- Set Default Values for Clients in Kiosk Mode
- Display the MAC Addresses of Client Devices
- Add Accounts for Clients in Kiosk Mode
- Enable Authentication of Clients in Kiosk Mode
- Verify the Configuration of Clients in Kiosk Mode
- Connect to Remote Desktops from Clients in Kiosk Mode
- Configure Clients in Kiosk Mode
- Troubleshooting Horizon 7
- Using Horizon Help Desk Tool
- Monitoring System Health
- Monitor Events in Horizon 7
- Collecting Diagnostic Information for Horizon 7
- Create a Data Collection Tool Bundle for Horizon Agent
- Save Diagnostic Information for Horizon Client
- Collect Diagnostic Information for View Composer Using the Support Script
- Collect Diagnostic Information for Horizon Connection Server
- Collect Diagnostic Information for Horizon Agent , Horizon Client, or Horizon Connection Server from the Console
- Update Support Requests
- Troubleshooting an Unsuccessful Security Server Pairing with Horizon Connection Server
- Troubleshooting View Server Certificate Revocation Checking
- Troubleshooting Smart Card Certificate Revocation Checking
- Further Troubleshooting Information
- Using the vdmadmin Command
- vdmadmin Command Usage
- Configuring Logging in Horizon Agent Using the -A Option
- Overriding IP Addresses Using the -A Option
- Setting the Name of a View Connection Server Group Using the ‑C Option
- Updating Foreign Security Principals Using the ‑F Option
- Listing and Displaying Health Monitors Using the ‑H Option
- Listing and Displaying Reports of View Operation Using the ‑I Option
- Generating View Event Log Messages in Syslog Format Using the ‑I Option
- Assigning Dedicated Machines Using the ‑L Option
- Displaying Information About Machines Using the -M Option
- Reclaiming Disk Space on Virtual Machines Using the ‑M Option
- Configuring Domain Filters Using the ‑N Option
- Configuring Domain Filters
- Displaying the Machines and Policies of Unentitled Users Using the ‑O and ‑P Options
- Configuring Clients in Kiosk Mode Using the ‑Q Option
- Displaying the First User of a Machine Using the -R Option
- Removing the Entry for a View Connection Server Instance or Security Server Using the ‑S Option
- Providing Secondary Credentials for Administrators Using the ‑T Option
- Displaying Information About Users Using the ‑U Option
- Unlocking or Locking Virtual Machines Using the ‑V Option
- Detecting and Resolving LDAP Entry Collisions Using the -X Option
- Index
Use the following vdmadmin command to enable the timing proler on a Connection Server instance that
uses a management port:
vdmadmin -I -timingProfiler -enable -server {ip/server}
N Horizon Help Desk Tool does not support Linux desktops.
Log In to Horizon Help Desk Tool
You can log in to Horizon Help Desk Tool from Horizon Administrator. You can also bookmark the URL for
the Horizon Help Desk Tool Web page instead of starting Horizon Help Desk Tool from Horizon
Administrator.
Procedure
1 Choose to log in to Horizon Help Desk Tool from Horizon Administrator or from the
Horizon Help Desk Tool URL.
n
To log in to Horizon Help Desk Tool from Horizon Administrator, click Help Desk on the top right
panel. This is a single sign-on to the Horizon Help Desk Tool Web interface.
n
To log in to Horizon Help Desk Tool from the Horizon Help Desk Tool URL, enter your user name,
password, and select your domain name, and click Login.
Horizon Help Desk Tool opens in another Web page.
2 To search for a user, enter a partial or complete user name and select the domain name of the user, and
click Go.
Horizon Help Desk Tool displays a list of users with the user details.
3 Click the user to display the session details of the user that you want to troubleshoot problems for.
The user, session, and performance information appears in a user card.
What to do next
To troubleshoot problems, click the related tabs in the user card.
Troubleshooting Users in Horizon Help Desk Tool
In Horizon Help Desk Tool, you can view basic user information in a user card. You can click tabs in the user
card to get more details about specic components.
Basic User Information
Displays basic user information such as user name, phone number, and email address of the user and the
connected or disconnected status of the user. If the user has a desktop or application session, the status of
the user is connected. If the user does not have any desktop or application sessions, the status of the user is
disconnected.
You can click the phone number to open a Skype for Business session to call the user to collaborate with the
user on a troubleshooting task.
You can also click the email to send a message to the user.
Sessions
The Sessions tab displays information about desktop or application sessions that the user is connected to.
View Administration
192 VMware, Inc.