Administration

Table Of Contents
HKLM\Software\VMware, Inc.\VMware VDM\Agent\CertSSO[DisableCertSSOUnlock=true]
You can also disable this feature by setting the registry key DisabledFeatures=TrueSSOUnlock on
Horizon Client for Windows in the following locations:
n
On a Windows 32-bit operating system: [HKEY_CURRENT_USER\Software\VMware,
Inc.\VMware VDM\Client] or [HKEY_LOCAL_MACHINE\Software\VMware,
Inc.\VMware VDM\Client].
n On a Windows, 64-bit operating system: [HKEY_CURRENT_USER\Software\VMware,
Inc.\VMware VDM\Client] or [HKEY_LOCAL_MACHINE\Software\VMware,
Inc.\VMware VDM\Client].
If the registry key is set, the VMware True SSO User option does not appear when the user
unlocks the desktop.
Using the System Health Dashboard to Troubleshoot Issues Related
to True SSO
You can use the system health dashboard in Horizon Administrator to quickly see problems that
might affect the operation of the True SSO feature.
For end users, if True SSO stops working, when the system attempts to log the user in to
the remote desktop or application, the user sees the following message: "The user name or
password is incorrect." After the user clicks OK, the user is taken to the login screen. On the
Windows login screen the user sees an extra tile labeled VMware SSO User. If the user has the
Active Directory credentials for an entitled user, the user can log in with AD credentials.
The system health dashboard in the top-left portion of the Horizon Administrator display contains
a couple of items that pertain to True SSO.
Note The True SSO feature provides information to the dashboard only once per minute. Click
the refresh icon in the upper-right corner to refresh the information immediately.
n You can click to expand View Components > True SSO to see a list of the domains that are
using True SSO.
You can click a domain name to see the following information: a list of enrollment servers
configured for that domain, a list of enterprise certificate authorities, the name of the
certificate template being used, and the status. If there is a problem, the Status field explains
what it is.
To change any of the configuration settings shown in the True SSO Domain Details dialog
box, use the vdmutil command-line interface to edit the True SSO connector. For more
information, see Commands for Managing Connectors.
Horizon 7 Administration
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