Administration

5 Congure the proxy seings.
For example, at the netsh winhttp> prompt, type import proxy source=ie.
The proxy seings are imported to the View Connection Server computer.
6 Verify the proxy seings by typing show proxy.
7 Restart the VMware Horizon View Connection Server service.
8 On the View Administrator dashboard, verify that the security server or View Connection Server icon is
green.
Troubleshooting Smart Card Certificate Revocation Checking
The View Connection Server instance or security server that has the smart card connected cannot perform
certicate revocation checking on the server's SSL certicate unless you have congured smart card
certicate revocation checking.
Problem
Certicate revocation checking might fail if your organization uses a proxy server for Internet access, or if a
View Connection Server instance or security server cannot reach the servers that provide revocation
checking because of rewalls or other controls.
I Make sure the CRL le is up to date.
Cause
View supports certicate revocation checking with certicate revocation lists (CRLs) and with the Online
Certicate Status Protocol (OCSP). A CRL is a list of revoked certicates published by the CA (Certicate
Authority) that issued the certicates. OCSP is a certicate validation protocol that is used to get the
revocation status of an X.509 certicate. The CA must be accessible from the View Connection Server or
security server host. This issue can only occur if you congured revocation checking of smart card
certicates. See “Using Smart Card Certicate Revocation Checking,” on page 51.
Solution
1 Create your own (manual) procedure for downloading an up-to-date CRL from the CA website you use
to a path on your View server.
2 Create or edit the locked.properties le in the SSL gateway conguration folder on the View
Connection Server or security server host.
For example: install_directory\VMware\VMware View\Server\sslgateway\conf\locked.properties
3 Add the enableRevocationChecking and crlLocation properties in the locked.properties le to the
local path to where the CRL is stored.
4 Restart the View Connection Server service or security server service to make your changes take eect.
Further Troubleshooting Information
You can nd further troubleshooting information in VMware Knowledge Base articles.
The VMware Knowledge Base (KB) is continually updated with new troubleshooting information for
VMware products.
For more information about troubleshooting View, see the KB articles that are available on the VMware KB
Web site:
hp://kb.vmware.com/selfservice/microsites/microsite.do
Chapter 14 Troubleshooting View
VMware, Inc. 237