Administration

Table Of Contents
Table 107. Status of Unmanaged Machines (Continued)
Status Description
Agent disabled This state can occur if View Connection Server disables View Agent or Horizon Agent.
This state ensures that a new desktop session cannot be started on the machine.
Agent unreachable View Connection Server cannot establish communication with View Agent or
Horizon Agent on the machine. The machine might be powered o.
Invalid IP The subnet mask registry seing is congured on the machine, and no active network
adapters have an IP address within the congured range.
Agent needs reboot A View component was upgraded, and the machine must be restarted to allow View
Agent or Horizon Agent to operate with the upgraded component.
Protocol failure A display protocol did not start before the View Agent or Horizon Agent startup
period expired.
N View Administrator can display machines in a Protocol failure state when one
protocol failed but other protocols started successfully. For example, the Protocol
failure state might be displayed when HTML Access failed but PCoIP and RDP are
working. In this case, the machines are available and Horizon Client devices can access
them through PCoIP or RDP.
Domain failure The machine encountered a problem reaching the domain. The domain server was not
accessible, or the domain authentication failed.
Conguration error The display protocol such as RDP or another protocol is not enabled.
Unassigned user connected A user other than the assigned user is logged in to a machine in a dedicated-
assignment pool.
For example, this state can occur if an administrator logs in to the unmanaged machine
without using Horizon Client.
Unassigned user disconnected A user other than the assigned user is logged in and disconnected from a machine in a
dedicated-assignment pool.
Unknown The machine is in an unknown state.
Available The desktop-source computer is powered on and the desktop is ready for a connection.
In a dedicated pool, the desktop is assigned to a user. The desktop starts when the user
logs in.
Connected The desktop is in a session and has a remote connection to a Horizon Client device.
Disconnected The desktop is in a session, but it is disconnected from the Horizon Client device.
Manage Remote Desktop and Application Sessions
When a user launches a remote desktop or application, a session is created. You can disconnect and log o
sessions, send messages to clients, and reset virtual machines.
In Horizon 7.0, these operations are not supported for instant clones.
Procedure
1 In View Administrator, navigate to where session information is displayed.
Session Type Navigation
Remote desktop sessions
Select Catalog > Desktop Pools, double-click a pool's ID, and click the
Sessions tab.
Remote desktop and application
sessions
Select Monitoring > Sessions.
Sessions associated with a user or
user group
n
Select Users and Groups.
n
Double-click a user's name or a user group's name.
n
Click on the Sessions tab.
View Administration
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