Specifications

4-1
Chapter 4
Troubleshooting and Contact
Information
Trend Micro is committed to providing service and support that exceeds our users’
expectations. This chapter contains information on how to get technical support.
Remember, you must register your product to be eligible for support.
Topics include:
• Before Contacting Technical Support on page 4-2
• Contacting Trend Micro on page 4-2
• TrendLabs on page 4-3
• Known Issues on page 4-3
• Frequently Asked Questions on page 4-4