Installation guide

Table Of Contents
Collect vSphere Log Files
You can collect vSphere log files into a single location.
Select from the options:
Procedure
n
To view the viclient-*.log files, change to the directory, %temp%.
n
If you are running the vSphere Client connected to a vCenter Server system, download the log bundle.
The log bundle is generated as a .zip file. By default, the vpxd logs within the bundle are compressed
as .gz files. You must use gunzip to uncompress these files.
n
From the vCenter Server system, select Start > Programs > VMware > Generate vCenter Server log
bundle.
You can use this to generate vCenter Server log bundles even when you are unable to connect to the
vCenter Server using the vSphere Client.
The log bundle is generated as a .zip file. By default, the vpxd logs within the bundle are compressed
as .gz files. You must use gunzip to uncompress these files.
Collect ESX Log Files Using the Service Console
You can collect and package all relevant ESX system and configuration information, a well as ESX log files.
This information can be used to analyze the problems.
Procedure
u
Run the following script on the service console: /usr/bin/vm-support
The resulting file has the following format: esx-
<date>
-
<unique-xnumber>
.tgz
Turn Off Compression for vpxd Log Files
By default, vCenter Server vpxd log files are rolled up and compressed into .gz files. You can turn off this
setting to leave the vpxd logs uncompressed.
Procedure
1 Log in to the vCenter Server using the vSphere Client.
2 Select Administration > vCenter Server Settings.
3 In the Key text box, type log.compressOnRoll.
4 In the Value text box, type false.
5 Click Add, and click OK.
ESX/ESXi VMkernel Files
If the VMkernel fails, an error message appears and then the virtual machine reboots. If you specified a VMware
core dump partition when you configured your virtual machine, the VMkernel also generates a core dump
and error log.
More serious problems in the VMkernel can freeze the machine without an error message or core dump.
Chapter 5 Configuring Hosts and vCenter Server
VMware, Inc. 69