User`s guide

Troubleshooting Errors While Using
AppSpeed 6
If you encounter problems when you use AppSpeed, use this troubleshooting information to resolve the
problem.
This chapter includes the following topics:
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“Virtual Machine Is Not Visible in the Inventory,” on page 47
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“Application Is Not Visible in the AppSpeed User Interface,” on page 48
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“AppSpeed Probe Deployment Shows In Progress But Deployment Failed,” on page 48
Virtual Machine Is Not Visible in the Inventory
You cannot find the required virtual machine in the inventory.
Problem
A virtual machine is not in the AppSpeed inventory.
Cause
The virtual machine does not appear in the inventory because of one of the following reasons:
n
SSL private keys must be loaded
n
Low traffic volume
Solution
u
Determine the problem.
Option Action
SSL private keys need to be loaded
a In the user interface, select SSL Management in the Mapping module
and verify that the server appears on the list.
b If the server is on the list, load the corresponding private keys. See
“Managing SSL Keys,” on page 31.
Low traffic volume
a In the Mapping module, select Unmapped.
b On the Servers tab, search for the virtual machine.
A low number of hits indicates that the virtual machine is not yet mapped.
VMware, Inc.
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