2.7

Table Of Contents
ACE Management Server Administrator’s Manual
4 VMware, Inc.
IncreasetheNumberofDatabaseConnectionsAllowed 30
EnableDatabaseConnectionPoolingonLinux 31
SetUpaConnectionBetweentheServerApplianceandanExternalDatabase 31
PrepareCustomSecurityCertificates 32
ViewthePropertiesoftheSelfSignedCertificateFile 32
StartingACEManagementServerConfiguration 33
ViewingandChangingLicensingInformation 33
UsinganExternalDatabase 33
CreatingAccessControl 34
UploadingCustomSSLCertificates 34
LoggingEvents 35
ApplyingConfigurationSettings 36
5 LoadBalancingMultipleACEManagementServerInstances 37
TypicalSetupUsingLoadBalancedACEManagementServerInstances 38
InstalltheRequiredServicesforLoadBalancing 38
UsetheSameSSLCertificateonAllServers 39
CreateNewSSLCertificatesandKeysforEachServer 40
InstallingandConfiguringtheLoadBalancer 41
VerifyThatACEInstancesAreUsingtheLoadBalancer 41
6 ManagingACEInstances 43
ViewingACEInstancesThattheServerManages 43
UsetheVMwareACEHelpDeskApplication 44
UsetheInstanceViewinWorkstation 44
SearchforanInstance 45
SortbyColumnHeadingandChangeColumnWidth 46
Show,Hide,andMoveColumnsintheInstanceView 46
CreateorDeleteCustomColumnsintheInstanceView 46
ViewInstanceDetails 47
Reactivate,Deactivate,
orDeleteanACEInstance 47
ChangeaCopyProtectionID 47
ResettheAuthenticationPassword 48
AddInformationforCustomColumns 48
7 TroubleshootingandMaintenance 49
TroubleshootingConfigurationProblems 49
ConnectionProblemsBetweenaLinuxACEInstanceandACEManagementServer 49
ChangethePortAssignmentforACEManagementServer 49
DeletetheServerConfigurationFileandSetaNewAdministratorPassword 50
RestoreaBackupCopyofanSSLCertificate 50
ConfiguringMultipleACEManagementServerInstancestoUseSSL 51
DatabaseBackup 52
Appendix:DatabaseSchemaandAuditEventLogData 53
UsingDatabaseReportingTools 53
DatabaseSchema 53
QueryingtheAuditEventLogData 57
Glossary 61
Index 63