2.6
Table Of Contents
- ACE Management Server Administrator’s Manual
- Contents
- About This Book
- Introduction
- Planning an ACE Management Server Deployment
- Installing and Configuring ACE Management Server
- Configuration Options for ACE Management Server
- Prerequisites for Configuring the Server
- Starting ACE Management Server Configuration
- Viewing and Changing Licensing Information
- Using an External Database
- Creating Access Control
- Uploading Custom SSL Certificates
- Logging Events
- Applying Configuration Settings
- Load-Balancing Multiple ACE Management Server Instances
- Typical Setup Using Load-Balanced ACE Management Server Instances
- Install the Required Services for Load Balancing
- Use the Same SSL Certificate on All Servers
- Create New SSL Certificates and Keys for Each Server
- Installing and Configuring the Load Balancer
- Verify That ACE Instances Are Using the Load Balancer
- Managing ACE Instances
- Viewing ACE Instances That the Server Manages
- Search for an Instance
- Sort by Column Heading and Change Column Width
- Show, Hide, and Move Columns in the Instance View
- Create or Delete Custom Columns in the Instance View
- View Instance Details
- Reactivate, Deactivate, or Delete an ACE Instance
- Change a Copy Protection ID
- Reset the Authentication Password
- Add Information for Custom Columns
- Troubleshooting and Maintenance
- Appendix: Database Schema and Audit Event Log Data
- Glossary
- Index
VMware, Inc. 51
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Thischapterincludesthefollowingtopics:
“TroubleshootingConfigurationProblems”onpage 51
“ConfiguringMultipleACEManagementServerInstancestoUseSSL”onpage 53
“DatabaseBackup”onpage 53
Troubleshooting Configuration Problems
CommonconfigurationproblemsincluderesolvingconnectionproblemsandportconflictsandresettingACE
administratorpasswords.
Connection Problems Between a Linux ACE Instance and ACE Management
Server
IfanACEinstanceonaLinuxhostcannotcontacttheserver,determinewhetherafirewallorproxysettingis
blockingorreroutingHTTPStrafficonport443.
Bydefault,HTTPStrafficfromtheVMwarePlayertoACEManagementServ erisroutedonport443.Disable
thefirewallorturnoff
theproxysettingtoallowVMware Player‐to‐servertrafficonthatport.
Change the Port Assignment for ACE Management Server
ACEManagementServerisamodulerunningontheApache2.0platform.Tochangetheportthattheserver
listenson,youmustmanuallyedittheApacheconfigurationfile.
To change the port assignment for ACE Management Server
1Usingatexteditor,opentheACEManagementServercomponentHTTPconfigurationfile.
Dependingontheserver’soperatingsystem,thefileis
placedinoneofthefollowinglocations:
Windows–C:\Program Files\VMware\VMware ACE Management
Server\Apache2\conf\httpd.conf
RedHatEnterpriseLinux4–/etc/httpd/conf.d/acesc.conf
SUSELinuxEnterpriseServer9SP3–/etc/apache2/conf.d/acesc.conf
ThispathisdifferentifVMwareACEManagementServerisinstalledinadifferentlocation.Usethepath
youestablishedforyourserver.
2 LocatethelineentryinthefilethatreadsListen 443andchangetheportnumber.
Youcannotuseport8000,which
theserverusesforconfiguration,orport 8080,whichtheACE
ManagementServerapplianceuses.
Troubleshooting and Maintenance
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