2.6

Table Of Contents
ACE Management Server Administrator’s Manual
4 VMware, Inc.
4 ConfigurationOptionsforACEManagementServer 29
PrerequisitesforConfiguringtheServer 29
CreateUsersandGroupsforIntegrationwithActiveDirectory 29
SetUpanExternalDatabase 30
CreatingaSystemDSNEntryforanExternalDatabase 31
IncreasetheNumberofDatabaseConnectionsAllowed 32
EnableDatabaseConnectionPoolingonLinux 33
SetUpaConnectionBetweentheServerApplianceandanExternalDatabase 33
PrepareCustomSecurityCertificates 33
ViewthePropertiesoftheSelfSignedCertificateFile 34
StartingACEManagementServerConfiguration 34
ViewingandChangingLicensingInformation 34
UsinganExternalDatabase 35
CreatingAccessControl 35
UploadingCustomSSLCertificates 36
LoggingEvents 37
ApplyingConfigurationSettings 37
5 LoadBalancingMultipleACEManagementServerInstances 39
TypicalSetupUsingLoadBalancedACEManagementServerInstances 40
InstalltheRequiredServicesforLoadBalancing 40
UsetheSameSSLCertificateonAllServers 41
CreateNewSSLCertificatesandKeysforEachServer 41
InstallingandConfiguringtheLoadBalancer 43
VerifyThatACEInstancesAreUsingtheLoadBalancer 43
6 ManagingACEInstances 45
ViewingACEInstancesThattheServerManages 45
UsetheVMwareACEHelpDeskApplication 46
UsetheInstanceViewinWorkstation 46
SearchforanInstance 47
SortbyColumnHeadingandChangeColumnWidth 47
Show,Hide,andMoveColumnsintheInstanceView 48
CreateorDeleteCustomColumnsintheInstanceView 48
ViewInstanceDetails 48
Reactivate,Deactivate,
orDeleteanACEInstance 49
PoliciesTab 49
ChangeaCopyProtectionID 49
ResettheAuthenticationPassword 50
AddInformationforCustomColumns 50
7 TroubleshootingandMaintenance 51
TroubleshootingConfigurationProblems 51
ConnectionProblemsBetweenaLinuxACEInstanceandACEManagementServer 51
ChangethePortAssignmentforACEManagementServer 51
DeletetheServerConfigurationFileandSetaNewAdministratorPassword 52
RestoreaBackupCopyofanSSLCertificate 52
ConfiguringMultipleACEManagementServerInstancestoUseSSL 53
DatabaseBackup 53