2.5
Table Of Contents
- ACE Management Server Administrator’s Manual
- Contents
- About This Book
- Introduction
- Planning an ACE Management Server Deployment
- Installing and Configuring ACE Management Server
- Configuration Options for ACE Management Server
- Prerequisites for Configuring the Server
- Starting ACE Management Server Configuration
- Viewing and Changing Licensing Information
- Using an External Database
- Creating Access Control
- Uploading Custom SSL Certificates
- Logging Events
- Applying Configuration Settings
- Load-Balancing Multiple ACE Management Server Instances
- Typical Setup Using Load-Balanced ACE Management Server Instances
- Install the Required Services for Load Balancing
- Use the Same SSL Certificate on All Servers
- Create New SSL Certificates and Keys for Each Server
- Installing and Configuring the Load Balancer
- Verify That ACE Instances Are Using the Load Balancer
- Managing ACE Instances
- Viewing ACE Instances That the Server Manages
- Search for an Instance
- Sort by Column Heading and Change Column Width
- Show, Hide, and Move Columns in the Instance View
- Create or Delete Custom Columns in the Instance View
- View Instance Details
- Reactivate, Deactivate, or Delete an ACE Instance
- Change a Copy Protection ID
- Reset the Authentication Password
- Add Information for Custom Columns
- Troubleshooting and Maintenance
- Appendix: Database Schema and Audit Event Log Data
- Glossary
- Index
VMware, Inc. 69
7
Thischapterincludesthefollowingtopics:
“TroubleshootingConfigurationProblems”onpage 69
“ConfiguringMultipleACEManagementServerInstancestoUseSSL”onpage 73
“DatabaseBackup”onpage 74
Troubleshooting Configuration Problems
Commonconfigurationproblemsincluderesolvingconnectionproblemsandport
conflictsandresettingACEadministratorpasswords.
Connection Problems Between a Linux ACE Instance and ACE
Management Server
IfanACEinstanceonaLinuxhostcannotcontacttheserver,determinewhethera
firewallorproxysettingisblockingorreroutingHTTPStrafficonport443.
Bydefault,HTTPStrafficfromtheVMwarePlayertoACEManagementServeris
routedonport443.Disablethefirewallorturnoff
theproxysettingtoallow
VMware Player‐to‐servertrafficonthatport.
Troubleshooting and
Maintenance
7