2.5
Table Of Contents
- ACE Management Server Administrator’s Manual
- Contents
- About This Book
- Introduction
- Planning an ACE Management Server Deployment
- Installing and Configuring ACE Management Server
- Configuration Options for ACE Management Server
- Prerequisites for Configuring the Server
- Starting ACE Management Server Configuration
- Viewing and Changing Licensing Information
- Using an External Database
- Creating Access Control
- Uploading Custom SSL Certificates
- Logging Events
- Applying Configuration Settings
- Load-Balancing Multiple ACE Management Server Instances
- Typical Setup Using Load-Balanced ACE Management Server Instances
- Install the Required Services for Load Balancing
- Use the Same SSL Certificate on All Servers
- Create New SSL Certificates and Keys for Each Server
- Installing and Configuring the Load Balancer
- Verify That ACE Instances Are Using the Load Balancer
- Managing ACE Instances
- Viewing ACE Instances That the Server Manages
- Search for an Instance
- Sort by Column Heading and Change Column Width
- Show, Hide, and Move Columns in the Instance View
- Create or Delete Custom Columns in the Instance View
- View Instance Details
- Reactivate, Deactivate, or Delete an ACE Instance
- Change a Copy Protection ID
- Reset the Authentication Password
- Add Information for Custom Columns
- Troubleshooting and Maintenance
- Appendix: Database Schema and Audit Event Log Data
- Glossary
- Index
VMware, Inc. 61
Chapter 6 Managing ACE Instances
3 Supplythelogininformation.
Usethefollowinginformationtohelpyoucompletethefieldsthatappearinthis
window:
UserNameandPassword–Ifahelpdeskrolewascreated,entercredentials
forthatrole.Otherwise,entercredentialsforadministeringtheACE
ManagementServer.
Domain–Inmultidomainenvironments,youmightberequiredtoentera
domain(forexample,eng.com).
TheVMwareACEHelpDeskopenstheInstancespage,whichcontainsasummary
tableofalltheinstancesthattheservermanages.
Use the Instance View in Workstation
ACEadministratorscanaccessACEinstancesthroughtheinstanceview.Youcanuse
theinstanceviewtoreactivateaninstance,changetheinstance’sexpirationdate,and
resetauserpasswordifitislostorforgotten.
TheinstanceviewinWorkstationenablesyoutoperformallthetasksavailableinthe
VMwareACEHelpDeskandafewmoretasks.Intheinstanceview,youcancreate
customcolumnsandsavethesearchesyoucreate.
Youmusthaveadministratorcredentialstousetheinstanceview.
Aninstancehasoneofthefollowingstatustypes:
TheValidFromandValidUntilcolumnsindicatethe
periodthattheinstanceisvalid.
TheinstanceexpiresaftertheValid Untildate.Ifnoexpirationdateissetforthe
instance,thosecolumnsareempty.
Active Theinstanceisactiveandavailableforimmediateuse.
Deactivated Thisinstancewaspurposelydeactivated.Youmust
reactivateittomakeitusableagain.
Blocked
by
policies
Theinstanceisstillactivebutisblocked(cannotberun)
becauseofaviolationofapolicysuchasexpirationdate
orcopyprotection.Fordetails,viewtheserverlogfor
thatinstance.