2.5

Table Of Contents
VMware, Inc. 5
Contents
6 ManagingACEInstances 59
ViewingACEInstancesThattheServerManages 60
UsetheVMwareACEHelpDeskApplication 60
UsetheInstanceViewinWorkstation 61
SearchforanInstance 62
SortbyColumnHeadingandChangeColumnWidth 63
Show,Hide,andMoveColumnsintheInstanceView 64
CreateorDeleteCustomColumnsintheInstanceView 64
ViewInstanceDetails 65
Reactivate,Deactivate,
orDeleteanACEInstance 65
ChangeaCopyProtectionID 66
ResettheAuthenticationPassword 66
AddInformationforCustomColumns 67
7 TroubleshootingandMaintenance 69
TroubleshootingConfigurationProblems 69
ConnectionProblemsBetweenaLinuxACEInstanceandACEManagement
Server 69
ChangethePortAssignmentforACEManagementServer 70
DeletetheServerConfigurationFileandSetaNewAdministrator
Password 71
RestoreaBackupCopyofanSSLCertificate 72
ConfiguringMultipleACEManagementServerInstancestoUseSSL 73
DatabaseBackup 74
Appendix:DatabaseSchemaandAuditEventLogData 75
UsingDatabaseReportingTools 75
DatabaseSchema 76
QueryingtheAuditEventLogData 81
Glossary 85
Index 89