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Table Of Contents
VMware, Inc. 233
Chapter 11 Installing and Using VMware Player and ACE Instances
Thesemenuitemsareavailableonlyifyoursystemadministratorhasenabledthem.
About the Enter Administrator Mode Command on the Troubleshoot
Menu
IftheadministratormodehasbeenenabledforyourACE,theEnterAdministrator
ModecommandappearsintheTroubleshootmenu.Thecommandisforuseby
administrators,allowingthemto:
EditvirtualmachinesettingsforyourACE(onWindowssystemsonly).
Takeareimagesnapshotorreverttoit,andtakeausersnapshotorreverttoit,if
thoseoptionsarenotenabledinthemenu.Snapshotoperationsarenotavailable
onPocketACEs.
ChangeSharedFoldersettings(Player>SharedFolders).
Thefeaturerequirestheadministratortoentertheadministratormodepassword.
Troubleshooting Tools
VMwareACEincludessometroubleshootingtoolsthatallowadministratorsandhelp
deskassistantstofixsomecommonproblemsthatusershavewiththeirACEinstances,
suchasforgottenuserpasswords.Thetoolsare:
ForstandaloneACEinstances
TheACETools,acommandlinetoolSee“A C E Tools:vmwareacetool
CommandLineToolonpage234.
HotfixesSee“RespondingtoHotFixRequests”onpage235,aswellasthe
instructionsaboutrequestingahotfixthatyoucanprovidetoyourusers,in
“RequestingaHotFix”onpage231.
FormanagedACEinstances
TheHelpDeskWebapplicationSee“UsingtheVMwareHelpDeskWeb
Application”onpage237.
TheInstanceViewinWorkstationACEEditionSeeChapter12,“Instance
View,onpage243.