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Table Of Contents
VMware ACE Administrator’s Manual
232 VMware, Inc.
requestanextensionofthetimeyouareauthorizedtoruntheACE,clicktheRequest
HotFixbuttonintheerrordialogbox.ThisstartstheHotFixRequestWizard.
Copy-Protected ACE Run from a New Location – Ifyoursystemadministratorhas
appliedcopyprotectiontoyourACE,itrunsonlyfromthelocationwhereitisinstalled
bythepackageinstaller.Ifyoutrytorunitfromadifferentlocation—forexample,if
youhavecopiedittoadifferentdirectory—youreceiveanerrormessage.Torequest
authorizationtoruntheACEfromthenewlocation,clicktheRequestHotFixbutton
intheerrordialogbox.ThisstartstheHotFixRequestWizard.
Resetting and Powering Off
Inthecourseoftroubleshootingaproblem,yoursystemadministratormightaskyou
toresetorpoweroffyourACE.ThesecommandsareontheVMwarePlayermenu.
ChoosePlayer>Troubleshoot>ResetorPlayer>Troubleshoot>PowerOffandExit.
TheresetcommandaffectsyourACEthe
samewayaresetbuttonaffectsaphysical
computer.Givingtheresetcommandisliketurningthepoweroff,thenimmediately
turningitonagain.
ThepoweroffcommandaffectsyourACEthesamewayturningoffthepoweraffects
aphysicalcomputer.Givingthepoweroffcommandisliketurning
thepoweroffand
leavingitoff.Inaddition,theACEcloses.ThenexttimeyourunyourACE,youseea
VMwarestartupscreenforafewmomentsbeforetheoperatingsysteminyourACE
beginstorun.
Reverting to the Reimage Snapshot
IfyouencounterseriousproblemswithyourACE,yoursystemadministratormight
tellyoutouseamenuchoicetoreverttothereimagesnapshotofyourACE.The
reimagesnapshotisfirsttakenautomaticallywhentheACEiscreated.The
administratormighthaveretakenthereimagesnapshotorenabledthe
optiontoallow
youtodoso.
Ifyoudoreverttothereimagesnapshot,youloseallchangesmadetoyourACEsince
thetimethatsnapshotwastaken,includinganydatayouhavesavedintheACE,any
newsoftwareyouhaveinstalledandanyconfigurationchanges.Thusin
mostcases
youshouldnottakethisactionunlessyoursystemadministratorrecommendsit.
ToreverttotheACEreimagesnapshot,choosePlayer>Troubleshooting>Revertto
ReimageSnapshot.Totakethereimagesnapshot,choosePlayer>Troubleshooting>
TakeReimageSnapshot.
N
OTETakingareimagesnapshotdeletestheusersnapshot.