2.0

Table Of Contents
VMware, Inc. 21
Chapter 1 Introduction and System Requirements
databasequickly.YoucancustomizetheInstanceViewbyaddingsearchable
customfields.
ThewebbasedACE2ManagementServerHelpDeskApplicationisdesignedto
deliverareducedsetofadministrativefunctionalitythroughrolebasedaccess
fromanybrowser.See
“UsingtheVMwareHelpDeskWebApplication”on
page237formoreinformation.
TheserverusestheApache2.0webserver.TheACE2ManagementServer
supportstheuseofexternalRDBMSsincludingOracle10g,MicrosoftSQLServer
2000orhigher,andPostgres7.4orhigher.Inaddition,itshipswithanembedded
SQLitedatabase.
See“A C E 2ManagementServeronpage31forsystemrequirementsfortheACE
2ManagementServer,andseeChapter4,“InstallingandConfiguringtheACE2
ManagementServer,”onpage53forinformationaboutinstallingandconfiguring
theACE2ManagementServer.
ACE2ManagementServerAppliance
ACE2ManagementServerisnowavailableasaproductionvirtualappliance.The
applianceisaselfcontained,preinstalled,preconfiguredACE2Management
Serverpackagedinavirtualmachine.Usingthisapplianceisthefastestwaytoget
anACE2ManagementServerrunninginyourenvironment.TheACE
2
ManagementServerapplianceiseligibleforallthesameVMwaresupportoptions
offeredwithotherACE2ManagementServerinstallationconfigurations.
PocketACE
PocketACEallowsanadministratortobundleanddeployanACEontoaUSB
portablemediadevice,includingUSBflashdrives,AppleiPodmobiledigital
devices,andportableharddrives.PocketACEisdesignedtoberundirectlyfrom
theUSBportablemediadeviceandcanberunwiththeVMware
Playerthatis
bundledwiththesoftware.
VirtualPrinter
VMwareACEallowsyoutoconfigureyourACEinstancestouseprintersthatare
configuredontheirhostoperatingsystems.
LinuxSystemsAvailableasHostSystemsforACEUserMachines
YoucancreateasinglepackagethatcanbeinstalledoneitheraWindowsorLinux
hostoperatingsystem.