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Table Of Contents
VMware, Inc. 185
Chapter 7 Package Settings
Troubleshooting Setup Issues
IfyouoryourACEusershaveproblemswithloggingbackintoadomainafterinvoking
theReverttoInstalledsnapshotorwithdomainvalidationandnameresolution,seeif
thefollowingdescriptionsandresolutionsareapplicabletothoseproblems:
Problem:TheACEusercanʹtlogtheACEinstancebackintoadomainaftertheRevertto
Installedsnapshothasbeeninvoked.
Description:AnACEinstancehasbeenconfiguredbothtologintoadomainandtousethe
ReverttoInstalledsnapshot.TheACEinstancehasaWindows
guestoperatingsystem
installedandthemachineaccountpasswordforthedomainisperiodicallyrenewedbydefault.
IfthepasswordhasbeenrenewedbythetimetheuserrevertstheACEtothesnapshot,the
snapshotʹspasswordwillbeinvalidandtheloginwillfail.
Solution:Toavoidthis
problem,ensurethatthefollowingsecuritypolicyisenabled:Refuse
machineaccountpasswordchanges.
YoucanenablethispolicyontheACEmaster(affectingallinstancescreatedfromit)oronthe
primarydomaincontroller.Fordetailsonhowtochangethepolicy,seetheseMicrosoftarticles:
Local Security Policies:http://support.microsoft.com/kb/175468
PDCSecurityPolicies:
http://technet2.microsoft.com/WindowsServer/en/library/bd36a5c9e75746589554593bf
a30f0761033.mspx?mfr=true
Problem:WhenyoutrytojoinanACEmastertoadomain,domainvalidationorname
resolutionisnʹtworking.
Description:SomeACEmasterswithcertainnetworkconfigurationsmightdemonstratethese
problems.
Solution:ConsultthefollowingMicrosoftknowledgebasearticle:
http://support.microsoft.com/kb/314108
.
Problem:AnACEinstancerunningunderaWindowsVistaguestoperatingsystemcannotjoin
thelocaldomainandthatinstancecustomizationfailedwithNetDomainJoinfunctionError
1722:Couldnotjoindomain.
Description:ACEinstancesrunningintheWindowsVistaoperatingsystemmighthavethis
problem.
Solution:Telltheuser
topowerofftheinstanceandthenpoweritonagaintoretryinstance
customization.Theproblemisintermittentandrestartingmightsolvetheproblem.