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CHAPTER 5 Setting Policies and Customizing VMware ACE
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• Use email to submit hot fix request — The Hot Fix Request Wizard on the end
user’s computer attempts to use a MAPI email client on the host operating
system to send the hot fix request as an attachment to an email message. The
message uses the email address and subject line that you specify here.
• Save the request to a file — The end user saves the script, then must submit it
to an administrator manually.
The end user sees any submission instructions you enter in the field labeled
Specify instructions for users to submit the request.
If you choose email and the automatic submission fails, the Hot Fix Request Wizard
gives the end user an opportunity to save the hot fix request as a file. The end user
must then send the file to an administrator manually.
For details on responding to hot fix requests, see Responding to Hot Fix Requests on
page 150.
For details on how the end user interacts with the Hot Fix Request Wizard, see
Requesting a Hot Fix on page 163.
Administrator Access Policy
Select Administrator access to set an administrator password so you can run the
virtual machine in a special troubleshooting application on the end user’s computer
and make changes to the virtual machine’s configuration.
Select Enable administrator access if you want to enable this function, then enter
and confirm the password to be used for administrator access on the end user’s