User manual
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Exclusive Remedies of Customer; Limitation of Liability. Vmed Technology’s liability and
Customer’s remedy for damages incurred as a result of any breach of warranty or related to the
goods and products provided to Customer or use of those products by Customer or others, is
expressly limited to return of the non-conforming or defective goods to Vmed Technology and, at
Vmed Technology’s option, either the repair of non-conforming or defective goods or the
replacement of non-conforming or defective goods with conforming or comparable goods.
THE REMEDIES OF THE CUSTOMER SET FORTH IN THESE CONDITIONS OF SALE ARE EXCLUSIVE. VMED
TECHNOLOGY SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES
ARISING FROM BREACH OF WARRANTY, BREACH OF CONTRACT, TORT, PERSONAL INJURY, PRODUCT
LIABILITY, NEGLIGENCE, STRICT LIABILITY, INDEMNITY, OR ANY OTHER LEGAL THEORY, EVEN IF VMED
TECHNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THE REMEDY PROVIDED
HEREUNDER FAILS OF ITS ESSENTIAL PURPOSE. SUCH EXCLUDED DAMAGES INCLUDE, BUT ARE NOT LIMITED
TO, LOSS OF PROFITS OR REVENUES, LOST INCOME, CANCELLED PATIENT FEES OR PROCEDURES STEMMING
FROM ANY PRODUCT ON BACKORDER, LOSS OF USE OF THE GOODS OR INSTRUMENTS, COSTS OF CAPITAL,
COST OF SUBSTITUTE GOODS, FACILITIES OR SERVICES, OR CLAIMS OF CUSTOMERS OR PATIENTS/CLIENTS
OF THE CUSTOMER FOR SUCH DAMAGES.
Some states may not allow exclusion or limitation of liability for consequential or incidental
damages and therefore the above limitations may not apply to you if such state's laws are found to
be applicable to you.
WARRANTY RETURN POLICY
Return of Product for Breach of Warranty. In order to make a claim for breach of warranty or to
return a product for warranty or non-warranty repair, Customer must obtain a Return Material
Authorization (RMA) number from Vmed Technology customer service at (800)-926-9622. An
itemized list of returned products must accompany all returns. The RMA number and explanation
of why the product is being returned must be included. Returned goods MUST be packaged in a
shipping container equivalent to that in which it was received. Returned goods MUST be shipped
pre-paid at Customer’s expense by FedEx, UPS, or other service that provides package tracking, and
must be insured for the purchase price of the contents. Returned goods received by Vmed
Technology in any form less than that described above will be refused by Vmed Technology and
returned to the Customer. Vmed Technology will pay the return freight on products repaired or
replaced under warranty.