Specifications

Eccellenza Pod Operation Manual
32
Error Messages
MESSAGE DISPLAYED
CAUSE
POSSIBLE REMEDIES
Beverage Unavailable
A beverage cannot be
dispensed.
• Make sure the waste bin is installed.
• Make sure both of the powder hoppers
are installed.
Brewer Error
An error has been detected
with the brewer.
• Verify the brewer motor wiring.
• The brewer may be jammed. Repair or
replace the brewer.
Brewer Home Error.
The brewer is not in the
home or starting position.
• Press "START" (

) to cycle the brewer.
• Reboot the machine (power off and on).
• The brewer may be jammed. Repair or
replace the brewer.
• An electrical connection to the brewer
home switch is faulty.
Button(s) Error
An error has been detected
with one of the selection
buttons.
• The front selection panel may need to
be replaced.
Call Key Operator
The cashbox may be full.
• Empty the cashbox and reset the
Cashbox Total Counter
Empty Waste Bin
Waste bin may be full.
• Empty the contents of the waste bin.
• Reset the “Waste Bin” counter.
Fill Powder 1
Powder 1 dispenser is low
and requires refilling.
• Refill the dispenser for powder 1.
• Reset the “Refill” message for the
Powder 1 dispenser.
Fill Powder 2
Powder 2 dispenser is low
and requires refilling.
• Refill the dispenser for powder 2.
• Reset the “Refill” message for the
Powder 2 dispenser.
Heating Water
Water inside the hot water
tank is heating.
• Normal operating message and does
not indicate an error.
Insert Waste Bin
The waste bin is missing.
• Install the waste bin.
Insert Powder 1
Powder 1 hopper is missing.
• Install the powder 1 hopper.
Insert Powder 2
Powder 2 hopper is missing.
• Install the powder 2 hopper.
Keypad
Not Connected
The keypad is not being
detected.
• Check the wiring to the keypad.
Overflow Error
A water overflow has been
detected.
• Empty and dry the overflow/cup tray.
• Verify the water level probe adjustment.
They may be set too high allowing too
much water into the tank.
• Water level probes may need to be
cleaned.
• Inlet valve may be leaking, constantly
allowing water to enter the tank. Replace
the inlet valve.
• Water in the tank may be boiling. Lower
the water temperature setting.