Specifications
Eccellenza Express – Operating Manual 
  May 13, 2015  81 
MESSAGE DISPLAYED 
CAUSE 
POSSIBLE REMEDIES 
Press Start to Find  
Brewer Home 
The brewer is not in the 
home (starting) position. 
•  Press "START" (the TEXT BOX at the 
top of the screen) to cycle the brewer. 
•  If the brewer cannot detect the home 
position, check the brewer home switch 
& wiring, the brewer motor, and the 
brewer. 
Printer Error 
The printer wiring is not 
connected. 
•  Connect the wiring to the printer 
module. 
Printer Offline 
The printer is connected 
but it is offline. 
•  Press the ON/OFF line button 
(power) on the printer. 
SPI Eeprom Error 
No communication to the 
options board. 
•  Check the wiring to the board. 
•  Replace the options board. 
Tank Not Heating Error 
The hot water tank is not 
heating. 
•  Check the 15 amp fuse. 
•  Reset the thermal cut-off switch. 
•  Verify wiring to heater element. 
•  Check heater element. 
Temperature Probe 
Error 
The electronic 
temperature probe is not 
working properly. 
•  Replace the temperature probe. 
Verify Powder 1 Level 
Powder 1 dispenser is 
low and required refilling. 
•  Refill the dispenser for powder 1. 
•  Reset the “Refill” message for the 
Powder 1 dispenser. 
Verify Powder 2 Level 
Powder 2 dispenser is 
low and required refilling. 
•  Refill the dispenser for powder 2. 
•  Reset the “Refill” message for the 
Powder 2 dispenser. 
Verify Product Level 1 
Coffee 1 dispenser is low 
and required refilling. 
•  Refill the dispenser for coffee 1. 
•  Reset the “Refill” message for the 
Coffee 1 dispenser. 
Verify Product Level 2 
Coffee 2 dispenser is low 
and required refilling. 
•  Refill the dispenser for coffee 2. 
•  Reset the “Refill” message for the 
Coffee 2 dispenser. 
Verify Waste Bin Level 
Waste bin may be full. 
•  Empty the contents of the waste bin. 
•  Reset the “Waste Bin” counter. 










