Specifications
Eccellenza Express – Operating Manual
May 13, 2015 81
MESSAGE DISPLAYED
CAUSE
POSSIBLE REMEDIES
Press Start to Find
Brewer Home
The brewer is not in the
home (starting) position.
• Press "START" (the TEXT BOX at the
top of the screen) to cycle the brewer.
• If the brewer cannot detect the home
position, check the brewer home switch
& wiring, the brewer motor, and the
brewer.
Printer Error
The printer wiring is not
connected.
• Connect the wiring to the printer
module.
Printer Offline
The printer is connected
but it is offline.
• Press the ON/OFF line button
(power) on the printer.
SPI Eeprom Error
No communication to the
options board.
• Check the wiring to the board.
• Replace the options board.
Tank Not Heating Error
The hot water tank is not
heating.
• Check the 15 amp fuse.
• Reset the thermal cut-off switch.
• Verify wiring to heater element.
• Check heater element.
Temperature Probe
Error
The electronic
temperature probe is not
working properly.
• Replace the temperature probe.
Verify Powder 1 Level
Powder 1 dispenser is
low and required refilling.
• Refill the dispenser for powder 1.
• Reset the “Refill” message for the
Powder 1 dispenser.
Verify Powder 2 Level
Powder 2 dispenser is
low and required refilling.
• Refill the dispenser for powder 2.
• Reset the “Refill” message for the
Powder 2 dispenser.
Verify Product Level 1
Coffee 1 dispenser is low
and required refilling.
• Refill the dispenser for coffee 1.
• Reset the “Refill” message for the
Coffee 1 dispenser.
Verify Product Level 2
Coffee 2 dispenser is low
and required refilling.
• Refill the dispenser for coffee 2.
• Reset the “Refill” message for the
Coffee 2 dispenser.
Verify Waste Bin Level
Waste bin may be full.
• Empty the contents of the waste bin.
• Reset the “Waste Bin” counter.










