Service manual

Eccellenza Express – Service Manual
76 May 15, 2015
MESSAGE DISPLAYED
CAUSE
POSSIBLE REMEDIES
Printer Error
The printer wiring is not
connected.
• Connect the wiring to the printer module.
Printer Offline
The printer is connected but
it is offline.
• Press the ON/OFF line button (power)
on the printer.
SPI Eeprom Error
No communication to the
options board.
• Check the wiring to the board.
• Replace the options board.
Tank Not Heating Error
The hot water tank is not
heating.
• Check the 15 amp fuse.
• Reset the thermal cut-off switch.
• Verify wiring to heater element.
• Check heater element.
Temperature Probe Error
The electronic temperature
probe is not working
properly.
• Replace the temperature probe.
Verify Powder 1 Level
Powder 1 dispenser is low
and requires refilling.
• Refill the dispenser for powder 1.
• Reset the “Refill” message for the
Powder 1 dispenser.
Verify Powder 2 Level
Powder 2 dispenser is low
and requires refilling.
• Refill the dispenser for powder 2.
• Reset the “Refill” message for the
Powder 2 dispenser.
Verify Product Level 1
Coffee 1 dispenser is low
and requires refilling.
• Refill the dispenser for coffee 1.
• Reset the “Refill” message for the
Coffee 1 dispenser.
Verify Product Level 2
Coffee 2 dispenser is low
and requires refilling.
• Refill the dispenser for coffee 2.
• Reset the “Refill” message for the
Coffee 2 dispenser.
Verify Waste Bin Level
Waste bin may be full.
• Empty the contents of the waste bin.
• Reset the “Waste Bin” counter.
Water Source Error
Indicates a problem with the
main water supply not
getting to the water tank.
• At this point, the water tank is not full
and this message has to be reset. To reset
it, switch the power off and on.
• If the problem persists, check all
components on the water line (water filter,
tubing, fittings, etc.).
• Check inlet valve to make certain it is
functioning properly.
• In the case of a temporary disruption
with the water supply, the coffee maker will
reset itself after every hour.
Whipper Error
An error has been detected
with the whipper.
• The whipper motor may be jammed.
Clean the whipper assembly.
• Verify wiring to the whipper assembly.
• The whipper motor assembly may need
to be replaced.