Service manual

Eccellenza Express – Service Manual
74 May 15, 2015
Error Messages
MESSAGE DISPLAYED
CAUSE
POSSIBLE REMEDIES
Brewer Error
An error has been detected
with the brewer.
• Verify the brewer motor wiring.
• The brewer may be jammed. Repair or
replace the brewer.
• The brewer motor may be jammed.
Repair or replace the brewer motor.
Brewer Home Error.
Press Start to find home
The brewer is not in the
home or starting position.
• Press "
START" (the TEXT BOX at the top of
the screen) to cycle the brewer.
• The home switch may be defective or
needs to be re-adjusted or cleaned.
• An electrical connection to the brewer
home switch is faulty.
• The brewer brake may not be working
properly. Adjust the brake or replace the
brewer motor.
Button Error
An error has been detected
with one of the interior
buttons.
• An interior button may be stuck in the
pressed position. Try to loosen the jammed
button.
• Firmware for the Eccellenza Café may
have been mistakenly downloaded into the
Eccellenza Express.
Call Key Operator
The cashbox in the changer
unit is full (more than $220).
• Empty the cashbox and reset the Key
Operator message.
Can Communic. Error
A communication error is
present between the control
board and expansion board.
• Verify wiring connections to the expansion
board, control board, and LCD display.
• The expansion board may need to be
replaced.
Change Printer Paper
The paper roll is spent.
• Replace the paper roll.
Check Water Level Probes
The water tank is overfilling.
• Clean the water level probes.
• The water temperature may be too high
– lower the temperature.
• Inlet valve may be leaking – replace inlet
valve.
Cup Tray Overflow Error
The cup tray on the front of
the door has overfilled.
• Remove and empty the contents of the
cup tray.
• Inspect the machine for a leaking outlet
valve.
Expansion Board Error
An error has been detected
with the expansion board.
• Verify the wiring connections to the
expansion display.
• Replace the expansion board.
Factory Data Error
The Factory Settings file you
are transferring is corrupt.
• Get an updated Factory Settings file and
load it into the machine.