Service manual

96041 Revision P xv
Sun Confidential - Internal Only
Partners Site
The StorageTek Partners site is a Web site for partners with a StorageTek Partner
Agreement. This site provides information about products, services, customer support,
upcoming events, training programs, and sales tools to support StorageTek Partners.
Access to this site, beyond the Partners Login page, is restricted. On the Partners Login
page, employees and current partners who do not have access can request a login ID and
password and prospective partners can apply to become StorageTek resellers.
The URL for the StorageTek Partners site is:
http://members.storagetek.com
The URL for partners with a Sun Partner Agreement is:
http://www.sun.com/partners/
Global Services Support Tools
Global Services Support Tools site (also called Field Tools) provides tools that aid in the
sales and support of Sun StorageTek brand products and services. This is an internal Web
site for employees.
The URL for the Global Services Support Tools is http://sunsolve.central.sun.com/
handbook_internal/FieldTools
Documents on CD
Documents on CD (3106600xx) contains portable document format (PDF) files of Sun
StorageTek brand product publications. To order Documents on CD, contact your local
Customer Services Logistics Depot. Documents on CD is only for employees.
Hardcopy Publications
You may order paper copies of publications listed on the CRC or included on the
Documents on CD.
Service publications have numeric part numbers. To order paper copies of service
publications, contact your local Customer Services Logistics Depot.